Olivia Hanson Email & Phone Number

Alexandria, Va, Us

-Association Management System Administrator (YourMembership) - Member record maintenance - Build/Run/distribute membership reports - Update system settings to ensure best practices - Conduct staff training -Own membership recruitment and retention process (individual, business, and corporate) -Onboard new members and orient them to membership with ASCP -Maintain a positive relationship between ASCP and members/sponsors -Develop strategies to recruit new members and retain 4,000+ individuals -Renew contracts for 40+ business and corporate members -Partner with Director of Strategic Relationships to upsell corporate sponsorships-Develop and implement membership marketing campaigns through a variety of media channels (email, text, print, phone, social media)-Provide support to members via phone and ticketing system (Zendesk)-Manage relationships with member benefit providers-Present membership metrics company-wide-Act as a staff liaison to student member development committee-Develop and market student programs alongside Executive Fellow-Travel to regional and national conferences to provide support at the registration desk and ASCP exhibit booth

-Employ the use of iCIMS and Jobvite to post jobs, move/track candidates through the pipeline, send rejections, and maintain candidate files-Audit systems weekly to maintain accuracy-Schedule candidate phone screens, in-person interviews, and team meet and greets-Maintain team calendar

Alexandria, Va

-Obtained, organized, and maintained personnel documents in database-Strategically created and implemented an entirely new interview process based off of company needs-Designed, wrote, and distributed monthly HR newsletter that includes announcements, employee spotlight, upcoming events, new employees, and open positions -Researched and implemented a program to be used for new employee recognition program-Scheduled meetings, interviews, HR events, monthly events, and maintained team calendar-Researched and reported HR best practices to tailor and implement them into a startup environment -Assisted in onboarding and offboarding of employees -Implemented, tracked, and reported employee mood KPI through the use of a Daily Pulse Mood Tracker-Conducted cultural fit interviews to ensure alignment with company values -Maintained company Glassdoor page-Supported any HR or office management related functions-Utilized Applicant Tracking System (Greenhouse, iCIMS) to track candidates in the full-cycle recruiting process

Niagara Falls, Ny

-Scheduled and coordinated work sites for 70-100 participants weekly-Facilitated teams to work together effectively in often challenging and new situations-Engaged in community development and service efforts daily-Built and maintained positive relationships with multiple community partners -Planned, organized, and executed daily programming and community events

Fredericksburg, Virginia

-Provided care for family with special needs children-Supported and assisted family in carrying out tasks, functions, and daily schedules

Stafford, Va

-Provided leadership and supervised recreation leaders -Planned and developed summer camp activities for children age 6-11-Mediated conflicts and handled complaints from clients-Organized, coordinated, and carried out plans for special events in the community

Bachelor Of Arts - Ba, Communication

Education record

Activities and Societies: Family, Career and Community Leaders of America (FCCLA), Chamber Sinfonia, YOVASO