- Led the team responsible for creating and implementing the company covid business recovery plan. - Project managed the integration of Microsoft Teams, Sharepoint and a cloud based calling system company wide, enabling the whole workforce to work remotely.- Project managed the implementation of a new CRM system and the data transfer over from the old system.- Led a key strategic project over a year to process map all operational processes within the company, which resulted in greater efficiency and better communication.- Creation and development of Zencare

Providing overall Office management & Executive assistance to management, support and coordination to the Sales, Pre contracts and Project management teams and coordination of the procurement and purchasing department.

Support and Coordination to the pre contracts and project management team to ensure smooth running of the quote and project management processes and effective administrationCoordination of the procurement and purchasing department

- Liaising with key managers at Suffolk County Council regarding their temporary recruitment needs, I was responsible for registering and screening candidates, arranging interviews and setting up placements.- As part of the Suffolk team I regularly exceeded the targets for placement fulfilment and candidate suitability

- Managed a team of ten employees and a large bank of external contractors on a day to day basis.- Directly responsible for the quotation process, organising client work programmes and scheduling contractor diaries.- During my time with the company I was tasked with increasing business revenue in line with the owner’s targets. I achieved this by tripling the cleaning offering and introducing new streams of revenue, which together doubled our overall turnover and increased our profit margin to 35%.

Professional Stewardess on Luxury Super Yachts- During my time in the industry I was incredibly lucky to work on some fabulous vessels, including a 90m superyacht, an 80m classic motor yacht and a 35m high performance sail yacht on which I was part of a crew of five that sailed across the Atlantic.- At the height of my career I was directly responsible for maintaining the interior of the boat, and for all the service and entertainment arrangements for the guests onboard.- I am very proud to have delivered some incredible events with the interior teams involving intricate menus and drink offerings, beautiful décor and floral arrangements and decadent themes, locations and entertainment.