Olivia Parker-Swenson Email & Phone Number

Washington DC-Baltimore Area

- Review and analyze residential building plans and specifications to ensure compliance with Title 24 energy efficiency standards.- Utilize EnergyPro, an energy modeling software, to simulate building performance and evaluate energy-saving measures for compliance.- Prepare and organize necessary documentation, including compliance reports, calculations.

Tempe, Arizona, United States

• Developed and implemented a social media strategy for the ASU Center for Energy and Society’s technical assistance services, utilizing a comprehensive social media calendar and KPI analysis.
• Collaborated with faculty to translate technical information into digestible, educational content to engage underserved communities in Maricopa County, increasing awareness and participation in the Center's technical.
• Drove a 405% increase in user impressions, a 197% increase in members reached, and 250% growth in organic clicks within two months by executing a targeted content strategy for the Center's LinkedIn page.

Scottsdale, Arizona, United States

• Cut average wait times by 15 minutes per party by optimizing management of restaurant floor, reservations, to-go orders, and customer inquiries during peak service hours, improving customer satisfaction.
• Served as a certified trainer, onboarding and training 5 new employees within 9 months, enhancing team proficiency and maintaining high service standards.
• Maintained up-to-date knowledge of current menu items, daily specials, and a rotating wine list of over 50 wines, ensuring accurate recommendations and enhancing the dining experience.

Tempe, Arizona, United States

• Developed and maintained a database of 50+ organizations, streamlining outreach and strengthening partnerships for environmental justice initiatives.
• Created and designed 20+ original pieces of visual and written content for ASU's technical assistance services for future implementation on their social media platforms.
• Partnered with top-tier academics on research regarding the EPA’s $177 million Environmental Justice Thriving Communities Technical Assistance Centers (TCTAC) grant, contributing to the advancement of community-serving.
• Assisted in outreach efforts to provide funding for communities and organizations looking for technical assistance involving energy and environmental justice related projects.

Scottsdale, Arizona, United States

• Managed day-to-day operations of a 15+ person team, optimized scheduling, provided hands-on assistance to customers, and delegated assignments to exceed performance benchmarks and elevate service quality.
• Analyzed market trends to create compelling marketing content, including posts and video reels, leading to a 400% increase in user engagement and following within the first three months.
• Drove a 78% increase in sales, from $70,000 to $125,000+, by implementing promotional campaigns, optimizing store layouts, and enhancing customer engagement strategies.
• Spearheaded the launch of a community charity event, collaborating with local organizations, leading to a 20% sales spike during the event.

Tempe, Arizona, United States

• Conducted research on educational mediums to enhance understanding of pipelines and their infrastructure, identifying key methods to improve public education and engagement.
• Analyzed key questions from the Liken database and brainstormed ideas to clarify complex pipeline topics, enhancing public awareness and comprehension.
• Developed a strategic plan for the implementation of educational, visual diagrams on differing relationships to pipelines, designed to appeal to and engage large audiences effectively.

Bachelor'S Degree, Sustainability Studies

Associate Of Arts And Sciences - Aas, Interior Design

Activities and Societies: Honor's Society

Education record

Activities and Societies: President of French club, Secretary of Student Government, Yearbook editor, Outstanding Member Award recipient.