Olivia Stankey Email & Phone Number

Eugene, Oregon, United States

Eugene, Oregon, United States

• Championed an 2.57% turnover rate during the busiest time of the year for a $41 million dollar business• Secured 1st in the District and 2nd in the Group during our annual Q4 Metrics Challenge• Winner of the Group’s Workforce Design Pacesetter Award (October 2022)• Created a Team Member Training Path with a 100% Success Rate, being implemented District Wide in 2023 (100% of Team Members feeling prepared for their day-to-day role; 100% of Team Members feeling set up for success by our leadership team)• Championed a Team Member Absent rate of under 5.5% in consecutive COVID-19 years • District Leader in compliance metrics, including annual LMS training, I-9, and termination compliance• Successful Interim ETL-HR for two additional stores, Albany, OR and Medford, OR during 2022-2023• Effective co-manager of home store during an 8-month gap in Store Directors• Recognized at the District Level for fostering a culture of continuous learning, driving consistency in the onboarding experience, modeling resiliency, empathy, and appreciation for the team (Award Winner)• Competent manager of cyclical processes (culture, performance, benefits, onboarding, & training, etc.)• Proficient in HRIS & HRMS (i.e., Workday, Kronos, Greenfield, Microsoft Suite, Origami Risk, etc.)• Impactful leader of open-door culture, team feels heard & issues are addressed in a timely manner• Experienced professional in building & maintaining trusting relationships with key stakeholders

Eugene, Oregon Area

• Trained, supervised, and evaluated a Resident Assistant team of 12• Trained, supervised, and evaluated an elevated Resident Assistant Coordinator• Fiscally responsible manager of 10 community budgets totaling over $18,400• Built trusting and collaborative relationships with 10 Academic Partners across seven building sub-communities (Honors College, Chinese Flagship, Global Engagement: 5 Languages)• Built trusting & collaborative relationships with service, custodial, facilities, dining, & operations staff • Proficient in administrative & operational software (i.e., OrgSync, Starrez, Maxient, Qualtrics, SSC, etc.)• Implemented Department Accessibility Initiative through launching a Professional Development eLibrary• Ongoing consultant for Academic Partners in safety, crisis management, and emergency preparedness• Trauma informed experienced professional in student mental health concerns and crisis response • Fostered culture of accountability & respect through conduct manager workload & student interactions• Promoted appreciation for diversity and contributes toward advancing University Housing and Student Services and Enrollment Management to be a multicultural organization

Eugene, Oregon Area

• Trained, supervised, and evaluated 4 HERO Office Assistants and 1 HERO Lead Office Assistant• Successfully led 2 cycles of recruitment & selection for the Office Assistants & Lead Office Assistants• Competent payroll administrator, utilizing Kronos & OrgSync to streamline shifts and payroll• Operationally strong manager of inventory and supply for both main location & satellite location • Data driven leader through creating the first space usage metrics and annual assessment data report• Streamlined operations through utilization of OrgSync for Project Requests & Walk in Activity Logs• Created successful Office Assistant & Lead Office Assistant Training, in line with departmental goals • Successfully revived the HERO satellite location, bringing resources to student leaders downtown

Eugene, Oregon Area

• Advisor for the Residence Hall Association & National Residence Hall Honorary Executive Boards• Advised 12 Resident Assistant Coordinators in their roles as Hall Government Advisers• Housing’s Selection & Training Committee Chair, Leading Student Leader Recruitment & Onboarding• Built trusting relationships through Academic Partnerships & Initiatives Committee Membership• Designed training, professional development, and academic support plans for Student Leaders• Oversaw all aspects of Student Leader recruitment and selection

Northwest, United States And Canada

• Proficient management of social media marketing and communication (i.e., Facebook, Twitter)• Coordinated all printed & displayed communications for NWACUHO Annual Regional Conference• Enhanced management of Soundings Blog, creating publication timelines, review criteria, & marketing• As Board Liaison, established the Communications Committee’s Strategic Plan • Improved New Board Member positional training, transition guides, and position descriptions• Coordinated and compiled quarterly Board of Director report for publication • Ensured important meeting information was documented, filed, and retained for reference as needed

Stillwater, Oklahoma

• Trained, supervised, and evaluated 10 Academic Mentors• Daily operational management of the Academic Development Center• Increased accessibility for a variety of learners through creation of the first Kinesthetic Study Room • Fiscally responsible manager of a PCard, 2 Departmental accounts, & 10 Academic Mentor budgets• Managed biannual campus-wide programming for alcohol awareness and sexual assault prevention• Adaptable to time-sensitive situations requiring timely response through Professional Crisis Response • Fostered a culture of accountability through educational and developmental conduct conversations

Niskanen Expansion 1844 (Building #2)

• Managed daily operations & community of a co-ed, multi-year, apartment building for 300 students• Competent occupancy manager, overseeing check in and check outs for a 300-bed facility • Built trusted & collaborative relationships with custodial, facilities, & operations staff & leadership• Fostered a culture of accountability through educational and developmental conduct conversations • Created and managed the first departmental community focused apartment social media

Fargo, North Dakota Area

• Coordinated weekly schedules for 17 Conference, Orientation, and Recruitment Team Members• Facilitated linen distribution to 12 halls to reach over 10,000 summer conference/camp participants• Coordinated housing assignments for largest youth wrestling tournament in the country• Managed administrative, building, and professional staff needs for 40 camps and conferences• Co-designed the Campus Calendar Handbook

Fargo, North Dakota Area

• Successfully managed multiple community styles (co-ed multi-year suites & single gender traditional)• Built trusted relationships with Residents, Faculty, Hall Directors, and Organizations within the hall• Facilitated detailed curriculum to promote learning & development in community, wellness & academics• Served as Office Manager and Mentor to 7 Resident Assistants • Utilized data to implement 2-5 monthly programs in response to student needs and interests• Professional trained in Baseline Safety, Title IX, Safe Zone (1-3), & Campus Security Authority• Served as Liaison for the Arts, Humanities, & Social Sciences Living-Learning Community

Fargo, North Dakota Area

• Presented engaging and informational tours to potential students and their families.• Supported 60 prospective students in navigating Campus Discover Days and Saturday Series

Fargo, North Dakota Area

• Served on a comprehensive orientation team that addressed the transitional needs of 2,500 students• Provided high quality customer service for 10,000 conference and camp participants and staff • Successfully supported 2,500 students with registration, orientation, and navigating campus

Hr Analytics Certification, Human Resources Management And Services

Diversity And Inclusion For Hr Certification, Human Resources Management And Services

Human Resources Management Certification, Human Resources Management And Services

Master’S Degree, Educational Leadership Studies: College Student Development

Graduate Spring Internships, Vice President of Student Affairs Office, OSU • Prepared First Amendment Presentations • Conducted In-Depth.

Bachelor’S Degree, Human Development And Family Science

Summa Cum Laude Phi Eta Sigma Honor Society Minors • Sociology • Women & Gender Studies

Bachelor’S Degree, Elementary Education

Summa Cum Laude Licensed 1st-6th Grade Teacher Title 1 Mathematics Endorsement

Alumni, Student Affairs

STARS College is a three-day experience for undergraduate students interested in learning about the student affairs and campus housing.