Olivia Tarvers Email & Phone Number

Amesbury, Ma, Us

St. Louis , Us

Palo Alto, Us

Partner closely with the Principal Designer to design content for clinical education flows, source, and select clinical education to present to users. Work with clinical, engineering, and data science teams to ensure a clinically factual, patient-centered, and technologically sound patient-facing product.

San Francisco, California, Us

Create modular clinical content for various channels (email, in-product, micro), build Voice and Tone guide to company specifications.

Partner with product design to create welcoming and empathic onboarding flows for patients and caregivers.

Elizabethtown, Kentucky, Us

Provide marketing, video, and email copy during the run-up and Go-To-Market campaign.

Create and improve copy for digital therapeutic experiences and patient and provider communications, ensuring compliance with regulatory, legal, and clinical standards. Develop empathetic voice and tone, evaluate and improve product literacy levels, and write scripts for public-facing and in-app videos. Inform product strategy by facilitating copywriting discussions and identifying copywriting requirements. Collaborate with clinical and product teams to establish messaging and copy goals.Key Impacts• Led content strategy for Health Literacy Project, improving comprehension and usability.• Co-led design workshop for 20+ cross-functional stakeholders to define ideal product voice and tone.• Maximized user experience by identifying and designing natural conversation flow.• Appointed Vice-Chair of Fun Committee, charged with bringing joy into work-life.• Nominated for 3 internal awards, including 2 for dedication to patient innovation.

Created, iterated, and managed user-centered digital content incorporating analytics, user feedback, and action research. Crafted empathetic and call-to-action responses to user reports of difficult emotions. Collaborated with virtual teams on content development, design, and iteration to ensure accurate and consistent messaging across products.Key Impacts• Wrote and revised content for conversational interface tailored to Multiple Sclerosis (MS) patients.• Developed CBT-informed behavioral activation activities adapted for MS community.

Managed, developed, and mobilized 100+ healthcare employees. Educated patients with cardiovascular, endocrine, renal, pulmonary, spinal cord injury, and progressive neurological conditions. Assessed patients and created personalized care plans.

Palos Heights, Il, Us

Kennett Square, Pa, Us

Randolph, Ma, Us

Master Of Science - Ms, Ms, Information Design And Strategy

Bachelor Of Arts - Ba, Psychology

Associate Of Science - As, Nursing