Olivia Ung Email & Phone Number

Washington, DC, US

Washington, DC, US

• Bridge the gap between sales and marketing to develop business opportunities for SuperFd, managing a portfolio of clients including collegiate athletics like Georgetown University.
• Oversaw product development timelines and launch as Product Marketing Manager for SuperFd Direct direct-to-consumer (DTC) meal delivery service, including branding, website development, and social media.
• Manage client acquisitions and revenue generation, using a solutions-oriented approach to meet and exceed client expectations and SuperFd standards.

• Develop strategic approaches and manage proposals for web3, Agile, and government contracts for clients like AlphaGrowth and Ronin.
• Execute marketing contracts and create collateral for events.
• Wrote about web3 community empowerment as featured in Arkive magazine and curated acquisitions for Arkive decentralized museum.
• Conducted marketing research, refined presentations, and captured sales leads for Tixologi, a blockchain ticketing company.
• Establish and facilitate Agile development processes at the enterprise level as a Product Owner/Manager or Scrum Master for cross-functional teams at clients such as USDA and GovCIO.
• Co-authored a white paper and a proposal about using Scaled Agile Framework (SAFe) and Scrum@Scale frameworks for Army and Air Force missile software programs.

• Implemented community engagement initiatives for a leading DC-based web3 community.
• Helped organize events to boost member interaction; attended and recruited members at networking and industry events and conferences.
• Managed Discord channel and actively contributed to social media to foster communication and feedback.

• Managed client engagement and event coordination with high-profile clients such as Smithsonian and Meta, ensuring exceptional service delivery.
• Led operations and coordinated logistics for events, ensuring alignment with organizational goals.

Washington, District Of Columbia, US

• Facilitated work between multistakeholder teams as Product Development Manager for two programs featured in national industry conferences.
• Proposed and established marketing/communications initiatives and developed B2B go-to-market (GTM) plans.
• Created the Marketing Timeline product roadmap to report long-term initiatives to senior management; customized content and communications for releases.
• Created marketing materials, including digital assets and sales toolkits, to support strategic objectives and brand visibility.
• Produced and edited newsletters and targeted emails to over 30,000 subscribers; prepared joint communications with Freddie Mac.
• Planned and wrote product documentation and educational resources, including user guides, training materials, and e-learning modules.

Fairfax, Virginia, US

• Supervised marketing and communications team to prepare all external communications, producing award-winning content recognized by FedTech.
• Oversaw digital content strategy as principal editor, aligning it with organizational objectives and audience engagement.
• Worked closely with technical teams to translate complex topics into accessible content, from online articles to RFP responses.
• Led campaigns to promote technological thought leadership.
• Edited and compiled a white paper about assistive technologies and Section 508 compliance for the Department of Veterans Affairs (VA).
• Managed the winning response to the VA T4NG $22.3 billion RFP as one of two lead writers overseeing teams across subcontractors/partners.

Washington, DC, US

• Managed an international team of over 25 editors, writers, and photographers, coordinating content with brand voice and company goals.
• Developed and executed content strategies, enhancing visibility through social media and search engine optimization.
• Cultivated relationships with artists, PR firms, record labels, and venues.
• Consulted with developers for website and the Vinyl District app, which was featured in Rolling Stone, NPR, NME, and Gizmodo.
• Organize the DC Record Fair with other sponsors 2–3 times a year. (Dec 2010 – present)

Bachelor Of Science (B.S.), Information Systems

Executive Mba