Olivier André is a Facilitateur at La Fabrique Du Changement - Namur. He possess expertise in change management, strategy, project management, program management, management and 10 more skills. Colleagues describe him as "As a group CIO for Electrabel my challenge was to reconnect with the business and to improve the performance of the department drastically (costs -30% in 3 years). We needed a transformation office and Olivier took up the responsability for our dashboards (based on BSC). We developed together a complete set of KPI's and he surprised me with his tenacity and creativity, which were crucial to continually measure and improve our performance and convince the business about our performance. At the time he was very young, but at the same time very mature, he even coached one of my senior managers in continuously questioning our KPI's, because the value of indicators is the discussion of the evolution, not only the metric itself. I wish him all possible success with his venture "QIC", customers can be sure to find a very intelligent guy, driven by results."