Bendi maps connections in supply chains and then uses the latest tech to monitor a company's suppliers. Our services radically reduce the risk of human rights, environmental, and governance risks as our software infrastructure maps millions of data points—from news and legal cases to social media—in multiple languages and globally. We work with various sectors, including fashion and textiles, food, retail, and advanced manufacturing.

Co-developed a B2C product designed to address real-world challenges users encounter when managing everyday agreements between peers. Reached an audience spread within 9 countries.

Working on bringing to life the company’s goal on handling multiple sources of change, events and permissions into a cohesive layer (Customer Identity & Access Management team). The role is a great experience in system engineering and working with complex high-demand distributed systems.

Member of the Engineering Enablement Team, a team with a focus on engineer experience (through infra & ops projects), data solutions and performance acceleration

e-commerce (subscriptions.economist.com) + developer experience

Project: https://asia.nikkei.com• Part of an exciting environment involving a large multi-disciplinary product team based in Birmingham, London (Financial Times) as well as newsrooms in Tokyo and New York (Nikkei).• Built bespoke systems and tools built around the particular use-cases and workflows of the client, both on the front-end and the back-end.• Pager holder to support the applications during and out of office hours and trained in best-practice incident response, including producing post-mortems.• Empowered with the tool to deploy the application on staging environment and directly to production.• Adopted excellent team workflows, with in-depth code reviews, automated/functional testing and frequent retrospectives.• Used both Scrum and Kanban working methodologies.Legacy and successes:• Delivered new front-end and, later, CMS as part of the engineering team• A key player in the Paywall project• Implemented a new, more efficient image workflow• Expanded tools tackling problems facing the newsroom and everyday customers• Learned the many benefits of an immutable infrastructure

Project: https://www.ess-librarymanagementcloud.co.uk/products-and-services/Web-based-LMS• Collaborated on planning and developing the SaaS products, built on top of the library management systems powering 30% of public and academic libraries in the UK.• Joined the business at a pivotal moment which saw the desktop product announce its sunset date and at the start of a shift in focus towards a tenant-based web app. Successes• Created from scratch and alone a popular financial dashboard • Have been instrumental on setting the basis of the inter-library item exchange tracking service.• Technologies used: -- Development: PHP, Twig, Docker, Selenium Webdriver, Sass, Ant, Mercurial, CentOS, Composer, ...-- Infrastructure: SolR, Nginx, Jenkins, RabbitMQ, Redis

• Developed a tool chain built on scheduled, event-based and request handling solutions to support the marketing efforts and to integrate the reporting systems used internally and also by our clients.• Trained and mentored new hires• Joined the team to develop, document and maintain internals solutions written and be second-line Tech Support• Technologies used: -- Development: PHP 7, MySQL (AWS Aurora), Bash scripts, cron, PuTTY, swiftmailer, ...-- Ops: AWS EC2, Elastic Load Balancing

• Responsible for overseeing and delivering the launch of new affiliate marketing campaigns• Main technical contact for the top 10 publishers on the French market, and about 75 international publishers• Offered technical consultancy during sales and on-boarding calls• Responsible for error management and clients audits for optimised and managed clients• Technologies used: Front-End standards (JS, CSS, HTML), Google products (DoubleClick, Swiffy, Web Designer, Tag Manager, Analytics), 3rd party integrations (Qubit Opentag, Adjust, Criteo, Tealium etc...)• Wrote the first HTML5 manual of the company

• Nurtured clients’ relationships with Tradedoubler by giving them relevant reporting, trend analysis and isolating the relevant performance indicators to help them optimise their ad delivery and offer management• Executed the invoicing of sales transactions to clients and the subsequent assignment of payments to marketing partners• Managed the deployment and rotation of web marketing offers (visual ads, booking forms, text links, affiliate communications (newsletters) and voucher codes) on Tradedoubler's demand side platform. • Scheduled and attended regular calls to assess customer satisfaction, provide consultancy and discuss new strategies to implement.

• Worked towards a monthly collection target of credit and residual of €8k.• Handled peaks up to 110 daily inbound calls a day from businesses and customers of the service.• Created repayment plans based on historical data, risk scores and good judgement in a highly regulated industry.• Developed assertiveness, active empathy, good telephone manners and a calm and composed attitude during high anxiety situations.

I was employed as part of the Living Roots project to help generate youth engagement, with the beautiful Brandon Marsh Nature Reserve during this fixed term contract. The initiative was lead by the Warwickshire Wildlife Trust, a the leading local environmental charity across Warwickshire, Coventry and Solihull to encourages young people to connect with, enjoy, and care for wild places.My duties included working on marketing material, as well as leading workshops with local teenagers from disaffected backgrounds. I've had the chance to work towards my John Muir award.