Deploy procurement strategy.Manage internal customer to define the need before editing Specification Note.European and Belgian Public RFI – Publication in BDA and TED.Analyse and negotiate price; conditions and procurement method.Editing contract with Legal conditions.Join procurement with German Daughter Company 50hertz.

• Work with Business Controls Team to ensure compliance with Internal Audit & Business Controls guidelines• Identify skill requirements and educational needs for the team

• Remain informed on all projects related to current/new systems support• Remain informed of operational/system and process changes that may affect the current support structure• Be aware of business impact during system outages• Support the team in day to day activities when necessary; handle complex issues escalated by the team• Ensure that processes are documented, support in improvement initiatives• Work with Business Controls Team to ensure compliance with Internal Audit & Business Controls guidelines

• Ensure work is performed in a timely manner• Integrate new systems and application support into the team• Ensure there is sufficient resource coverage during core and peak hours of work• Ensure correct and timely reporting to the Manager• Maintain day-to-day operation according to SLA/DOU

Manage daily buying activities:WoolFibersLatexProduction line spare partsClose contact Production team:No Stock out possibleCorrect Product

Manage daily buying activities. . Cardboard . Paper . Glue . PosterCAPEX buying.CAPEX maintenance.Managing Production team.On time and complete Production .Correct Product

Manage daily buying activities. . Cardboard . Paper . Glue . Stickers . Films – Flow Pack FilmsClose contact with Planning and Production team.Less Stock outCorrect ProductManage new project . Coordination with supplier for new packaging item.

Manage Daily Sales info.Consolidate Purchasing Contract.Supervising 3 Sales Units over Belgium.

Manage the purchasing and Inventory of all Brewery Materials and Services in 3 sites.Manage all Industrial cleaning & disinfection products for the 3 breweries in Belgium.Manage the Marketing needs for events; below and above the line.Buying of all Breweries MRO materials

Manage the contractual need and negotiation for all the Delhaize Group of :All type of Primary and secondary packaging.In-Store material.Non-MRO equipment.Overall Marketing needs (Product; Event; Direct mailing)Strategic Media (Creation of Brands)Media Buying such as TV; Radio; Daillies; Internet; Social Lab)Total of the managed spend: 40 Millions €uro.

Revamp the Sales Activities of the Belgian Group.Organize the Sales activities and reporting of the 4 direct reports.

Report to the Procurement Director.PMO Management :GANTT charts organization.Managed :European Light weighting projectsTooling inventory.Contractual/Non contractual manufacturing Cost.Daily contact with Business department for the follow-up of new project.

Report to the Chief Procurement Officer.PMO Management : GANTT charts organization.Demand Management function for new project inside the bank.Managed daily needs for RFI - RFP - RFQ within the commodities such as: Web integration – E-Banking Services Server/mainframe Application Telecom Labour (resources)Daily contact with Business department; Infrastructure department and Finance Department for the follow-up of new project.Collect all departments requirementsProject time LineDescribe the contractual Governance in IT operations.

As Corporate Buyer BENELUX. Report to the Corporate Group Purchasing Director. Managed daily the commodities RFI - RFP - RFQ + Manage multi-sites and multi-department demand. Revamp Purchasing process - Create commercial Purchasing group:

Consultant for FMGC Company - UNILEVER. As Repacking Mgr. Report to the Planning Benelux Mgr. Mission of 1 monthAchievement: Process implementation

◊ As Customer Care – Retention – Fraud Mgr.◊ Report to the Customer Care direction.◊ Managed daily operations of 3 teams (24 persons) + Manage multi-sites operations.◊ Revamp Customer Satisfaction Level by establish a Customer Feedback Management Tool by:1 – Evaluation Qualification of the Customer’s needs.2 – Staff’s product knowledge.3 – Customer Survey.Mission of 6 months

On the Mobistar CEO and the Purchase & Supply chain Director’s request,:◊ Be in charge to find a new supplier for the CRM & Cash Register system for the Retail Mobistar Centers Shops.◊ Propose best suitable supplier to implement the new software solution and be the SPOC (Single Point of Contact) for all Retail problems.This means: People coaching; Training; Maintenance and controlling all Retails flows from end to end.Use of Prince2 process driven method as Project management method.On the IT side, manage:Front Office (Customer facing value) with supervising customer’s data - Supervising product changes - Coaching operations on CRM - In real time customer’s data modification. Back Office (Data integration) with Product verification - Product management - Supplier management - Interconnections supervision.Operations with Supervising Supplier’s commitment - Claim’s management – Credit notes - After-Sales decision - Management Reporting - SQL Query management.

◊ Launched Purchasing RFI – RFP – RFQ process for own respective commodities (€ 43 Mill. Portfolio)◊ Learned SARBANES - OXLEY regulation in buying process to implement in the new projects.◊ Managed the outsource project of the Call Center activities with 600 persons, this outsourcing project regroups: Supplier Negotiation; SLA; KPI4s; Bonus/Malus plan; People Management.◊ International purchasing skills.◊ Translate the needs of the internal customers within the Global sourcing system.◊ Supplier’s dashboard within the different commodities.◊ Monthly suppliers evaluation.◊ Represent Belgian Purchasing group within France Telecom.◊ Participant in International tenders.

◊ Creating interface between the sales channel (Mobistar Centers) and Mobistar after Sales dept.P&L controlling.◊ Align the global sourcing contract with the local sourcing partners in term of After-Sales specifications.◊ Apply SLA, KPI’s for the repair center and review them in the Monthly Operations meeting.

◊ Responsible to make the communication possible between 3 different departments – Sales, Marketing and Logistics.◊ Interdepartmental strategy.◊ Stimulate the Indirect Sales Channel.◊ Senior Management and CEO - CFO reporting.◊ Logistics has an over stock of products, Sales was searching for the best sellable product and Marketing was searching for a promo action.◊ Make and analyze the monthly forecast, supervise the MRP process and new sales project.

◊ Responsible for the production of one (1) specific group of products (Polymers - Elastomers) in 4 different plants.◊ Make sure that the inventory level of raw material was sufficient for the production start.◊ Make the delivery planning of the raw material, non-direct people management within the 4 factories as the factories are in different countries.◊ Managed the inbound and outbound warehouse flows with the raw materials and finished products.◊ Reducing the “non-moving” stock.◊ Purchase raw material with the different raw material suppliers.◊ Plan National & International / Air – Marine and Road freight (US-EUROPE)

◊ Implement a new IT platform CRM by Transfer all data’s from old IT system to AS400 based software.◊ Help and design a new forecasting method for the all Calgon Corp group.◊ Forecasting and MRP system, the stock level has been reduced without jeopardize the customer satisfaction level.◊ Warehousing management in/outbound.◊ Warehouse organization + Marine and Air transport regulations.

◊ Develop a new demand in the Golf accessories segmentation. ◊ Responsible for the buying process, purchasing and inventory level.◊ Responsible for the purchasing more in the Supply Chain segmentation – Delivery of customer’s orders.