Olivier Decré Email & Phone Number

Nantes, Pays De LA Loire, France

• Project owner support for Cerfrance Alliance Centre for the implementation of Salesforce Sales Cloud:
• workshops to help design to-be customer relationship processes: sales opportunities, claim management, quote production, customer onboarding and offboarding, etc. and clarify business rules
• identification of user-acceptance tests with business managers and animation of the acceptance tests
• training to +30 key users and hypercare post launch
• backlog management
• support to the project director for project management

Ville De Paris, Île-de-France, France

• Management of projects aiming at improving maintenance and renovation plans for the French Ministery of Armed Forces and Paris Fire Brigade.
• project management: scope, monitoring (gap analysis, budget, risk)
• operational management of junior and senior consultants: priorization and monitoring of activities
• business development: contributed to a response to tender - that we won
• production: maturity analysis of the asset management practices within the Paris Fire Brigade regarding the ISO 55000 standardMinistère des Armées and Brigade des Sapeurs Pompiers de Paris.

Nantes, Pays De LA Loire, France

• Missions to contribute to the growth of beproxy, the e-commerce plateform for local shopkeepers:
• implementation of KPIs, performance monitoring and management of the action plan
• responsible for the onboarding of shopkeepers (documentation guides creation) and customer support
• product owner: backlog management and priorisation of developements
• business development

Nantes, Pays De LA Loire, France

• Needs analysis, product conception, business plans, feasibility studies of 3 digital projects. Participation to the support program 1KMatch at 1Kubator.

Nantes Area, France

• Management consultancy and IT project Management: Crédit Agricole, MACIF, INSEE, S2E
• Management consultancy: reorganisation of a customer service following the integration of 2 new clients (reporting, work organization, etc.), BPO: business case for the outsourcing of the activities of digitalization.
• Team and project Management: Management of a 10 employees service for a bank. Project manager for the developement of IT applications (team of 6 to 10 collaborators) for banks and insurance companies and public sector
• Change management: provided formations to more than 120 collaborators, individual support to more than 10 project managers for the deployment of an IT strategic program
• Business Intelligence: analysis of satisfaction surveys for a customer service, predictive studies of calls and mails flows, creation of automated dashboards for a major IT program

Région De Nantes, France

• Business developement of Rezoto, 1st mobile app for meeting friends launched in France. 6 000 members registered
• Strategic marketing: co-writing of the Business Plan, pitch to business angels
• Operational Marketing: offline and online (blogging, event organisations, community management, partnerships, PR) and product management (project manager for the creation of the website, Webanalytics)
• Management of the marketing and communication team: 4 employees

Région De Paris, France

• Analysis of the website performances and recommandations to better perform according to this data

Région De Paris, France

• Business analysis of several web & mobile products for one of France's telecommunications leader: study of leverages and recommandations to improve performances
• Project manager for the implementation of a reporting aimed at the web & mobile executive management team of a client. The goal: creating a unique tool that would allow executives to get all KPIs of their activity and.
• Realization of selling supports to promote one new statistic product developed by WMI, dedicated to the tourism industry

Région De Paris, France

• For the following brands: Havana Club, Zubrowka, Paddy, Glen Grant, Olmeca, Seagram's vodka
• Analysis of distributor panels by IRI and following of qualitative studies (U&A, etc.)
• Operational Marketing (creative briefing for advertising agencies, creation of selling aid tools for sales representatives, etc.)

Région De Nantes, France

• For the following brands: Rise, Loeul & Piriot, Bébéconfort, l'Institut Financier
• Strategic thinking: market analysis, realization of copy strategies
• Following of the creation process and budgets: customer briefing, creative briefing, production following, invoicing

Région De New York City, États-Unis

• Audit of anti money laundering processes implemented within the Monetary Funds Department
• Audit of the Compliance Department

2004, Marketing

Academic Exchange - One Semester, Économie

Education record

Baccalauréat, Mention Bien