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Olivier Di Maggio Email & Phone Number
Store Director
at
Samaritaine Paris Pont-Neuf
1 work email found
@yahoo.fr
2 phones found area 866 and 714
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Store Director
Location
Greater Paris Metropolitan Region, France
Company size
Who is Olivier Di Maggio? Overview
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Quick answer
Olivier Di Maggio is listed as Store Director at Samaritaine Paris Pont-Neuf, a with 243 employees, based in Greater Paris Metropolitan Region, France. AeroLeads shows a work email signal at yahoo.fr, phone signal with area code 866, 714, and a matched LinkedIn profile for Olivier Di Maggio.
Olivier Di Maggio previously worked as Client Relations and Services Director at Groupe Bon Marché : Le Bon Marché Rive Gauche Et La Grande Epicerie De Paris. and Europe Head of CRM and Client Service at Clarins Group. Olivier Di Maggio holds Specialization In Fmcg Marketing from Edhec Business School.
Company email context
Email format at Samaritaine Paris Pont-Neuf
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*@yahoo.fr
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AeroLeads found 1 current-domain work email signal for Olivier Di Maggio. Compare company email patterns before reaching out.
Profile bio
About Olivier Di Maggio
-25 years of experience in Marketing and Communication, especially in Client Experience, CRM, Digital, and Events/Public Relations. -Strong Retail expertise, in various sectors (Luxury, Perfumes and Cosmetics, Department Stores, Supermarkets)I've held various senior management positions, like Digital and CRM Director at Clarins France or Global CRM Senior Manager at Louis Vuitton and currently Client Relations and Services Director at Le Bon Marché, leading a Business Unit of 75 people. A goal for my next step would be a position of Business Unit Director / Omnichannel Director or any General Management position.Competencies :- Team Management (50+ people)- Retail management and Retail training- PNL construction and follow up- In store Client Experience- CRM - Store events / Store openings - Partnerships / Public Relations- VIC Management / Personal Shopping- Client Service Center / Call Center- Digital / Social Média - E Commerce- Database Management + Client Insights- Loyalty Program / Loyalty Card- Native French- Fluent English and Italian- Strong analytical and relational skills
Listed skills include Crm, Marketing, Management, Articles De Luxe, and 36 others.
Current workplace
Olivier Di Maggio's current company
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Samaritaine Paris Pont-Neuf
11 roles
Olivier Di Maggio work experience
A career timeline built from the work history available for this profile.
Client Relations And Services Director
CurrentLeading a Business Unit of 75 people (7 direct reports) - Turnover : 25M€Reporting to the Commercial Director of Le Bon Marché, in charge of the in store Client Experience and Satisfaction.- Private Appartment opening in 2019- Beauty Cabins opening in 2022- VIC Management and Personal Shopping (team of 15 people)- Client events / Partnerships / Public Relations- 20 service "partners" : restaurants, hairdressers, tax free... - Customer Service Center and After Sales- Clienteling application launched in 2024- Alteration service- Export
Jun 2017 - Present
Europe Head Of Crm And Client Service
- In charge of improving Client Experience and Client Loyalty on all the touchpoints (offline, online, client service, social networks...)- 11 countries to coordinate - Frequent tripsHCG / Les Echos 2017 : Clarins Client Service ranked 3rd out of 200 companies in France and 1st in Cosmetics !
Jan 2016 - Jun 2017
France Director Of Digital, Social Media And Crm
(maternity leave replacement)For the French Market and for 3 brands : Clarins, Thierry Mugler, Azzaro.Management : 14 peopleIn charge of :- Digital- Social Networks (including media buyings)- E-Commerce (Clarins and Mugler websites)- E-Trade (Sephora, Nocibé, Galeries Lafayette, Vente Privée...)- CRM- Client Service Center- Partnerships
Apr 2015 - Dec 2015
Crm And Client / Retail Experience Consultant
Consultant
- Mission for Renault in order to upgrade the Customer Experience in the Renault Stores : design of a training module, Train the Trainers and training animation for France and Europe (10 months)- Consultancy for a leading Luxury Brand in order to optimize their Client Database- Missions for Kerastase (L'Oréal), Intersport...- Client Experience teacher for MBA students in Luxury Marketing (EIML Paris)
Jan 2014 - Mar 2015
Global Retail Training Senior Manager - Client Experience
Within the Retail Organization (Client Development and Retail Training Teams) Establish a "Client Culture" in the Louis Vuitton network - Upgrade Client Experience- Conception and Roll Out of a training path for the whole retail network, in order to improve soft skills (selling ceremony, clienteling skills, phoning skills, complaint management...) 3500 people trained in 2012- Conception and Animation of a Training called "The Exceptional Journey", which has the objective to identify a worldwide network of 150 Exceptional Sales Associates, able to interact with Exceptional Clients / VICs and sell them High-End products.- Development of post purchase survey in order to measure Client Satisfaction and NPS (Net Promoter Score)
Nov 2010 - Jun 2013
Global Client Development / Crm Senior Manager
Within the Retail Organization, in charge of the Customer Marketing Strategy worldwide.Direct Management : 6 people +Coordination of 7 Client Development Managers in the different zones (Asia Pacific, Japan, China, North America, Latin America, Europe North and South) - Frequent Travels in all the Zones.More in details, in charge of :- Database of more than 15 millions customers (cleaning, segmentation, insights...)- Direct Marketing Strategy Off Line and On Line- Customer Store Events (minimum 3 concepts of events per year)Creation in 2008/2009 of a Worldwide Client Database, with 360° view of the contacts between the Clients and the Brand (stores, web, call center)
Oct 2007 - Oct 2010
Emea Customer Marketing And Client Service Manager
Within the Communication Team, in charge of the Customer Marketing strategy for Louis Vuitton in Europe and Middle East / India (28 countries - 105 stores).Direct management : 4 people+ Coordination of 11 local CRM managers - Frequent Business TripsMore in details, in charge of :- Direct Marketing off line and online- Customer Database- Call Center (40 people) and Phone Shopping- Customer Store Events- Qualitative and Quantitative studies- PartnershipsParticipation in the launch of E Commerce in France in 2005Organization of the Client Events for the reopening of Champs Elysées Flagship in 2005
Jan 2004 - Sep 2007
France Crm And Events Manager
In charge of CRM, Client Service and Client Events for the 16 Louis Vuitton stores in France
May 2001 - Dec 2003
Account Director
Marketing Agency, specialized in Customer Relationship Management and in Loyalty Programs.I was mainly in charge of 2 accounts :- Champion Supermarkets (1997 / 1999), where I launched their first Loyalty Card- Casino Supermarkets (2000 / 2001).
Sep 1997 - Apr 2001
Marketing Intern
In charge of an Internal Panel of 800 people, in order to make quantitative and qualitative product surveys, before product launches or relaunches.
Jan 1997 - Jul 1997
4 education records
Olivier Di Maggio education
Specialization In Fmcg Marketing
Prépa Hec - Voie Générale, Preparatory Class For Business School
Lycée Sainte Croix - Neuilly
Bac C, High School Diploma In Sciences
Lycée La Folie St James - Neuilly
Education record
Collège Marcel Pagnol - Toulon
FAQ
Frequently asked questions about Olivier Di Maggio
Quick answers generated from the profile data available on this page.
What company does Olivier Di Maggio work for?
Olivier Di Maggio works for Samaritaine Paris Pont-Neuf.
What is Olivier Di Maggio's role at Samaritaine Paris Pont-Neuf?
Olivier Di Maggio is listed as Store Director at Samaritaine Paris Pont-Neuf.
What is Olivier Di Maggio's email address?
AeroLeads has found 1 work email signal at @yahoo.fr for Olivier Di Maggio at Samaritaine Paris Pont-Neuf.
What is Olivier Di Maggio's phone number?
AeroLeads has found 2 phone signal(s) with area code 866, 714 for Olivier Di Maggio at Samaritaine Paris Pont-Neuf.
Where is Olivier Di Maggio based?
Olivier Di Maggio is based in Greater Paris Metropolitan Region, France while working with Samaritaine Paris Pont-Neuf.
What companies has Olivier Di Maggio worked for?
Olivier Di Maggio has worked for Samaritaine Paris Pont-Neuf, Groupe Bon Marché : Le Bon Marché Rive Gauche Et La Grande Epicerie De Paris., Clarins Group, Consultant, and Louis Vuitton.
How can I contact Olivier Di Maggio?
You can use AeroLeads to view verified contact signals for Olivier Di Maggio at Samaritaine Paris Pont-Neuf, including work email, phone, and LinkedIn data when available.
What schools did Olivier Di Maggio attend?
Olivier Di Maggio holds Specialization In Fmcg Marketing from Edhec Business School.
What skills is Olivier Di Maggio known for?
Olivier Di Maggio is listed with skills including Crm, Marketing, Management, Articles De Luxe, Direct Marketing, E Commerce, Retail, and Luxury Goods.
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