Accor (since 2018): - In charge of the GDPR deployment throughout Accor HQ and BUs - European deployment, GDPR program management, HQ legal team coordination, GDPR IT solutions integration (OneTrust, Data Guidance), "RGPD key users" deployment + trainings - Data analysis, compliancy projections and process enhancement Accor (2016-2018): - In charge of AccorHotels Customer Service worldwide processes (Visio, Selligent CRM integration) - CRM B2C - critical customer complaints cases analysis and resolution (MS Dynamics CRM) - Customer service migration, project follow-up L'Oreal (2016 - 2017): - In charge of application rights updates and coordination for L'Oreal R&D worldwide, data quality and update process optimization (tools: SAP BO, MDM)

Assisted the head of project in implementing a JD Edwards ERP solution among Veolia business units worldwide. I specifically focused on Turkey and Egypt where I was in charge of project follow-up, cross teams coordination, planning and on-site meetings organization.

In charge of electronic pricing implementation in Leroy Merlin specific stores of Paris (largest Leroy Merlin store), Metz (store being remodeled during project) and Cherbourg (opening store). My mission consisted in successfully deploying the electronic price tag solution, having to lead the project on-site, being fully autonomous from start to final delivery and follow-up support. Tasks involved project cost estimation, purchasing, training design and delivery (around 50 people/store), IT solution deployment coordination, change management, testing, on-site deployment team coordination and post-project support

Personal project involving the creation of an e-business goods trading platform. Just after my bachelor i started a C2C eCommerce custom-made website project where people would have the option to buy/seel, barter and rent personal goods of any kind. Tasks around this project involved businness planning, SEO knowledge and pre-launch customer database acquisition (daily tech news blog writing), graphical design and models realization, technical solution planning, fund raising and overall project planning.

Shadowed a portfolio manager with the goal to understand the portfolio management job, decision making process and stock exchange market trading