Oliver Wilson Email & Phone Number

Get results the right way.I’m a global executive people leader with 25 years’ experience across 3 organizations, ranging from $1B-$140B in market cap. Leading teams of over 100, I have managed annual budgets of up to $50MM and, with the commitment of talented colleagues, unlocked in excess of 9-figures in $ value through revenue generation and cost savings.Customer focused, versatile and digitally adept, I apply the relevant Insights, Data, AI, Tools and Methodologies to meet needs, distilling complex issues into simple actionable outcomes and making tough decisions to drive sustainable growth.At Barclays (1999-2009), I:• Graduated from frontline UK Contact Centre roles, via the Barclays Business Leadership Program, to manage UK Contact Centre Sales and Relationships for Personal Lending• Owned Customer Experience, Measurement and Improvement for UK Mortgages• Built a successful regional U/HNW Business Development team for Barclays Wealth InternationalAt TD (2009-2019), I:• Ran Program Management for a successful Joint Venture with RBS / NatWest• Relocated to Canada to execute the largest Asset Migration in Canadian Financial history• Headed up the Digital team responsible for TD Wealth, Saving & Investing, Business Banking and Auto Finance, delivering experiences, capabilities, innovations and outstanding performance growth• Led and streamlined North American Contact Centre Operations; a function consisting of 9 separate teams, supporting over 6,000 colleaguesAt Laurentian Bank (2019+), I’ve formed, developed and integrated 3 separate groups (Digital, Enterprise Payments and Credit Cards) to deliver strategic transformation, numerous large-scale initiatives and market launches, embedding superb KPI performance compliantly and resourcefully.What’s different about me? I put people first. The teams that I lead establish a strong focus on transparency, communication, accountability, recognition and development. In doing so, we take care to build trust and nurture culture, one day at a time, to get results the right way.

Listed skills include Financial Services, Stakeholder Management, Prince2, Project Delivery, and 12 others.

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  University Of Sunderland

  Business And Computing