Olle Främberg Email & Phone Number

Källby

Uddevalla, Sverige

As BNO Manager I am responsible for the financial business steering and navigation in the store, all the way from top-line to gross margin to costs to bottom-line, with the main objective to secure sustainable growth.This responsibility also include budgeting, forecasting and controlling.Parallel to that I am leading the BNO functiontogether with my two department managers where we focus on the health and safety of our customers and co-workers as well as product quality, cost prevention, sustainability and pro-longing our products life through the bargain corner.

As Customer Experience Manager I was responsible for the customer perception and experience throughout the store.In this role I was driving the customer agenda within the management team and together with my department managers we secure that the customer right feels at home in the store. Key focus areas are Payment, Customer Service, After sales, Family friendliness, Ease of shopping and Service Business.

Uddevalla, Sweden

Three years in the role as Recovery Manager, a department within the Business Navigations & Operations function which aims to improve customer perception through lower costs, quality and sustainability.Responsibilities include:- Navigating the cost prevention work within the store- Ensure good product quality- Maximising revenue on written off items- Waste management- Leading a team of seven co-workers - Sustainability trainings

Uddevalla, Sweden

Gothenburg, Sweden

Kvalificerad Risk- Och Säkerhetskoordinator, Risk Management

Två-årigt yrkeshögskoleprogram med inriktning mot risk- och krishantering, både i den privata och den offentliga sektorn. Programmet.

Diploma, Italian Language And Literature

Italienska, grundkurs, 30 hp