Ollie Brown Email & Phone Number

London, England, United Kingdom

Norwich, United Kingdom

Norwich, United Kingdom

- My core responsibilities were to improve processes and communication in the store which facilitates and is measured by conversion of the Order Book which accounted for 50-80% of sales on a weekly basis. I was able to consistently achieve the highest Order Book conversion within the Central region (12 Stores).- My role of process setting and co-ordinating the staff to work to these new efficiency increasing processes was key to the store’s increased sales this year. Our store was one of only two to exceed a target of YOY figures +10% fo Q3. We finished 80% up on last year, top in the region by 19%.

United Kingdom

- Successfully ran sold out events advertised exclusively through social media channels (Facebook, Instagram)- Acquired multiple corporate clients to run continuous training events on-site.

Norwich, United Kingdom

- After costings and product sales analysis, I was able to integrate Lean principles to free-up approximately 30% of warehouse space by creating a more efficient process and removing dead stock. The space made available was able to hold a further £28,000 - £35,000 worth of best selling stock at any one time. - I created a straight forward checking system that allowed members of staff to review and correct orders that had been packed incorrectly. This accounted for savings of £6,000 - £8,000 over the course of the year in shipping and replacement goods costs.

Hunstanton, United Kingdom

- I created this School with the intention of learning how to set up and run a small enterprise by using my skillset to offer a niche service that was well defined. Startup costs were covered entirely with my own money. - Through the use of online ads (Facebook, Google) and some offline targeted advertising (such as using my own network in specific places) I was able to identify an ideal customer and quickly develop a working MVP.- I was able to employ other local instructors and effectively manage their schedules from my experience of running KSM in 2012.

Norfolk

- I ran events with a team of approximately 20 staff provides unique communication and organisational challenges, both of which I developed enormously over time by learning to delegate responsibly and planning strategically for contingencies. - Repeat business and recommendations were the backbone of the business and I ensured that I always communicated the importance of a customers Life Time Value to all team members that I was in charge of.- I also made a concerted effort at every event to play a soft sales role to encourage a healthy pipeline.

Norwich, England, United Kingdom

Playa Del Carmen, Mexico

- As School Manager, I was able to maximise time available for client bookings through the implementation of a flexible booking system.- My teaching skills were developed immensely as I had the opportunity to teach hundreds of students from all over the world, including difficult groups and individuals such as Hedge Fund Managers and Company CEO’s, most of whom came from California or other parts of the USA.