Ollie Wrighton Email & Phone Number

London, England, United Kingdom

I joined the office during a period of increased workload and staffing transitions following the COVID pandemic. Despite minimal training, I quickly adapted and took on significant responsibilities as the sole member based in the constituency office. My role involved independently managing a high volume of casework and campaign issues, serving as the primary point of contact for constituents.Key responsibilities included: • Organising and managing constituency surgeries, triaging all telephone and email correspondence, and attending events or visits with, or on behalf of the MP. • Handling a large and complex caseload, ensuring timely and efficient communication with both constituents and team members. • Supported the Office Manager with diary management, organising and re-organising events, and delegating tasks through the central email inbox. • Frequently visiting Westminster to support events, cover for absent team members, and provide trusted advice to the MP on local issues and campaigns.This role required independent problem-solving, strong organisational skills, and the ability to perform under pressure in a fast-paced unpredictable environment.

Reporting to the Area Service Manager (ASM), I was responsible for overseeing operatives across more than 30 Thames Water sites in Hertfordshire, North London, and East London.Key responsibilities included: • Health & Safety Compliance: Ensuring all operatives were updated on health and safety protocols, delivering TeamTalks, conducting monthly site audits, and ensuring full compliance with industry regulations. • Inventory & Resource Management: Managing stock levels, placing orders for equipment, uniforms, and PPE, carrying out regular PPE inspections, and ensuring timely resource provision to all sites. Proactively streamlined resource requests, reducing operational delays. • Team Leadership & Communication: Acting as the primary liaison between operatives and the ASM, providing clear communication, addressing any operational concerns or wellbeing issues, and ensuring a positive working environment. • Operational Efficiency: Implemented process improvements that enhanced site operations, reduced administrative response times, and optimized the flow of day-to-day activities. • Stakeholder Collaboration: Building and maintaining strong relationships with operatives and the Controller of Premises on each site to ensure seamless operations, effective communication, and issue resolution.