Olly Smith Email & Phone Number

Gloucestershire, GB

London, England, GB

Executive Team. Responsible for F&B & Commercial.

London, England, GB

Executive Team.Responsible for Food & Beverage (Strategy, Development, innovation and Continuous Improvement).

Millerton, New York, US

• Westerlind Pantry is an upscale food and homewares store located in Millerton NY, a market town on the border of NY and CT. I opened the store Fall 2020, mid pandemic, to sell fresh bread, chef prepared foods, pantry.
• Designed and built out the space, managing many aspects of the build out personally, including building shelving and securing licensing and permits.
• Secured funding for construction and initial inventory, presenting strategy and business plan to both local government funded bodies and private individuals.
• Built supply chain to support delivering the plan. This has involved coaching food service businesses in how to pivot to retail and developing ranges, securing agreement from reluctant distributors who doubted initial.
• Employed a team of three to run the day-to-day operations, building a loyal set of locals (60%) and impressing visitors (40%)
• Continue to manage the business, albeit I am well supported and daily responsibilties are much reduced.

New York, New York, US

• By Chloe is a 100% Plant Based fast casual chain head quartered in NYC, with 20 restaurants spanning NYC, New England, LA, Toronto and the UK. Launched in 2016, the business secured $32m in funding from Bain Capital.
• Reported directly to Board, operating in both an Operational and Strategic capacity as a senior member of the leadership team.
• Responsible for Culinary (Innovation, Quality Assurance and Food Safety) and Commercial (Buying, Logistics, Commissary), 5 direct reports and a wider team of over 50.
• Key accomplishments during tenure included: o Established robust set of food values to enable coherent food decision-making. o Embedded food development procedures to ensure continual improvement. o Managed.
• Resigned from role due to relocation during pandemic.

London, London, GB

• Reported to US President Jo Brett. Part of US Senior Leadership Team, and Global Food & Coffee Steering Group.
• Responsible for driving specifically local innovation needs, including overhaul of US Coffee program.
• Developed US Coffee Strategy and implemented year one of plan. Grew category share by over 1.5%, through Size, Quality and Price. Many proposed initiatives subsequently launched globally including zero charge for.

London, London, GB

• Reported to CEO Clive Schlee, and then US President Jo Brett. Part of US Senior Leadership Team.
• Responsible for Culinary (Product Development, Quality Assurance, Food Safety) and Commercial (Buying and Logistics). Managed team of 4 direct reports, and ten people in total.
• Key accomplishments included: o Complete menu overhaul – every existing ingredient and recipe improved, grew strategic category development of breakfast (from secondary to primary daypart) and hot food (from 15% to 27%.

London, England, GB

• Reported to Commercial Director, but worked hand in hand with Founder and MD.
• Accountable for menu development. Charged with embedding a food culture in a strongly people first business.
• Key accomplishments included comprehensive recipe standardization including creation of training cards and streamlining of supply base, as well as test and launch of thighs, and opening of central development and.
• Resigned as head-headed for next role.

London, London, GB

Gloucestershire, GB