With over 13 years of experience in video production and editing, I am a Production Development Specialist at ON24, the leading webinar and virtual event platform. I have a passion for creating and delivering engaging and impactful experiences for diverse audiences, using my skills in television, final cut pro, and video production.As a certified Dante Level 1 professional, I coordinate, quality control, and troubleshoot live and simu-live events for Fortune 500 companies, ensuring the highest standards of audio networking and digital audio systems. I also manage multiple service requests for live closed captioning, transcripts, and translations in various languages, using Salesforce and other tools. I provide white glove customer service, follow up with customers and vendors, and resolve any issues or offer solutions. Additionally, I handle contract billing and ensure customer satisfaction and retention. I am committed to delivering excellence and innovation in every aspect of my role at ON24.
Listed skills include Multimedia, Live Video, Video Production, Social Media, and 46 others.