Production Development Specialist
Current• Responsibilities:• Coordinate Live Closed Captioning and Simu-Live Webinars events for Fortune 500 companies. • Coordinate Transcripts and Translations in multiple languages service request.• Quality control Live Closed Captioning events as well as Simu-Live events.• Quality control of Transcripts and Translations service request.• Follow-up, troubleshoot and find solutions for multiple events, customers and vendors.• Contract Billing• Provide White Glove customer service• Manage incoming service request through SalesForce