Improved the alignment between our product and market demands, evidenced by a 10% increase in customer acquisition and retention, through in-depth market research to grasp financial trends and customer requirements, and confirming product decisions with user interviews, A/B testing, and analytics.Boosted user engagement and satisfaction, as demonstrated by reducing the customer churn rate by 50% and enhancing user experience scores, by partnering with UX/UI designers to create seamless and secure user journeys, thereby improving the overall digital banking and financial experience.

Played a pivotal role in successfully integrating both local and international bill payment systems through strategic partnerships with Interswitch and MFS Africa, frequently liaising with key stakeholders to clarify and refine project parameters and updates.Led the successful integration of Bancore Group's International Money Transfer Operator (IMTO) with seven major banks, significantly improving the efficiency of foreign currency transfers into domestic banking systems.

Collaborated with cross-functional teams to define product deliverables and timelines.Worked closely with various units to gather product specifications and ensure a complete and successful product launch.

Actively engaged in field projects such as Environmental Impact Assessment, Environmental Evaluation Studies, Joint Investigation Visit, Accident Investigation.