Product Manager
CurrentImproved the alignment between our product and market demands, evidenced by a 10% increase in customer acquisition and retention, through in-depth market research to grasp financial trends and customer requirements, and confirming product decisions with user interviews, A/B testing, and analytics.Boosted user engagement and satisfaction, as demonstrated by reducing the customer churn rate by 50% and enhancing user experience scores, by partnering with UX/UI designers to create seamless and secure user journeys, thereby improving the overall digital banking and financial experience.