Olson Debra Email & Phone Number

Baton Rouge, Louisiana

Completing the inspection of Flooded Vehicles as a result of the summer floods that hit the Baton Rouge Area in as a timely manner possible. As part of my duties the vehicle was verified as the insureds, was inspected, estimate written and photos obtained, a vehicle condition report was written. Once all vehicle options confirmed a valuation was obtained and the insured notified. When notifying insured, would explain coverages, review and verify vehicle options and set expectations for… Show more Completing the inspection of Flooded Vehicles as a result of the summer floods that hit the Baton Rouge Area in as a timely manner possible. As part of my duties the vehicle was verified as the insureds, was inspected, estimate written and photos obtained, a vehicle condition report was written. Once all vehicle options confirmed a valuation was obtained and the insured notified. When notifying insured, would explain coverages, review and verify vehicle options and set expectations for settlement office notification. Show less

Lafayette, Indiana Area

Total Loss Incoming calls from the insured and claimants. Offer settlement verify vehicles have been picked up and taken to storage free facilty. Obtaining Payoff from Leinholders, obtaining Motor vehicle records to verify title. Part of a specific task group to handle all Team Managers escalations. Working in a team environment to ensure all claims continue to move forward to closure. Ensure all claims are being handled per state compliance.