Cora Olson Email & Phone Number

St Paul, Mn, Us

• Managed four top tier Industrial accounts within six months - was promoted to primarily support over 50 B&C accounts with sales over $50,000 per account • Revised customer purchase orders in a timely manner to sustain best ship dates, maintaining a 98% satisfaction rate for orders processed in 24 hours • Presented prompt information to customers inquires on product price, detail, order status • Remained courteous and calm, through phone or email correspondence, even during interactions with dissatisfied customers • Highly professional - dependable, reliable, and able to perform duties with minimal supervision.

St Paul, Mn, Us

• Exceeded the maximum benchmark for resolved case inquires – through email or phone – average 250 each in a week, 60 % higher than expected • Constructively and efficiently handled inquiries, claims and concerns by telephone or written correspondence in a clear professional manor to over 150 field reps • Utilized knowledge of processing systems to provide service to internal customers • Strong abilities in high stress environments due to frequent tight deadlines and line down situations while maintaining superior customer service • Hand selected by supervisor and re-hired after companywide contract worker layoff in 2020.

St Paul, Mn, Us

Hand selected by supervisor and re-hired after companywide contract worker layoff in 2020. (see Aprill 2021- March 2022 description)

Collaborate with management team to attract, identify and place qualified candidates for established roles critical to operational successEfficiently recruit and interview candidates to match with clients requirementsPreform background checks and managing disciplinary actionsWork with clients to find best candidates for their position

Hudson, Wi, Us

• Maintained healthy corporate and individual clients’ relationships through person, phone, or email communications • Negotiated terms, and pricing with customers, met daily quote deadlines to ensure customer satisfaction • Collaborated with the engineering and planning teams to meet production deadlines• Created Marketing Materials including print literature, trade show displays, and design website

Appleton, Wi, Us

• Enhanced organizational skills by scheduling all employees working hours’ weekly • Conducted new hire orientation by reviewing company’s history, handbook, and expectations • Aided in recruiting new employees by calling references and asking questions about potential new hire • Provided employees with new information about the company as well as answered any questions about benefits in a timely and orderly manner

Appleton, Wi, Us

• Increased analytical skills by for cash handling, reconciling cash terminals, processing daily paperwork, and preparing daily deposits • Supervised the cashier’s performance and assisting in transactional issues, when necessary, in a quick and productive way • Accommodated guests with a positive customer service experience by greeting, presenting a welcoming environment, and assisting with all needs Cashier, June 2014 – March 2015

River Falls, Wi, Us

• Assisted costumers with answering questions and taking in payments • Strengthen verbal communication skills by answering phones in a structured and professional manner • Maintained professionalism during difficult processes, answering questions quickly and finding a resolution to the problem

• Integrated with team members to get responsibilities accomplished while utilizing communication skills • Amplified management skills by preparing food, washing dishes, and reading tray tickets while ensuring proficient time use

Bachelor Of Business Administration (Bba), Marketing

Geographic Information Science And Cartography