Erika Olson Email & Phone Number

Thief River Falls, Minnesota, United States

Buffers, MAWQCP, Ditch Inventory, Surveying & Planning

· Assisted customers who are having issues with anything relating to their bank accounts and online banking· Assisted customers promptly· Explained the situation for the customer to better understand· Trained staff on company procedures· Developed conflict resolution skills

Fargo, North Dakota

· Presentation of research during classes and at professional meetings· Coordination of personnel, equipment, schedules, and data collection and analysis on large projects· Collection, analysis, and entry of water quality data· Enhanced scientific writing skills for report and publication writing· Experience with experimental design, sampling protocols.

· Classes: National Environmental Policy Act and Environmental Impact Assessment, Environmental Outreach, Natural Resources and Agroecosystems· Creation and grading of worksheets, quizzes, group projects, and tests

Communicate with visitors and office personnelAbility to complete multiple tasks in a timely mannerDisplayed integrity by working with sensitive information

· Provided out of class opportunities to assist students with lecture material· Learned how to incorporate creative and critical thinking skills into education· Worked directly with the professor to design active and engaging lesson plans

· Ability to work independently and as part of a team· Completed tasks using scientific protocol· Worked efficiently while still maintaining quality

Master'S Degree, Natural Resources Management

Bachelor'S Degree, Natural Resources Management