Ethan Olson Email and Phone Number
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Ethan Olson personal email
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I am an IT professional currently working as an IT Customer Support - Journey for the Facilities Services department at Washington State University.
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It Customer Support - JourneyWashington State UniversityPullman, Wa, Us
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It Customer Support - JourneyWashington State University Apr 2024 - PresentPullman, Washington, United States
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It Support Technician 2Washington State University Sep 2021 - Apr 2024Pullman, Washington, United States
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It Support Engineer IAmazon Apr 2020 - Sep 2021Spokane, Washington, United States• Supported the launch of the first Amazon fulfillment center in the Spokane, WA area• First level troubleshooting and maintenance of IT networking equipment for a 550K square foot warehouse including 1300 wireless access points and 100+ switches, routers, and servers• Supported, onboarded, and trained thousands of new employed in multiple areas of work including Shipping/Receiving, HR, Operations, and Facilities Maintenance• Supported multiple Alpha projects to test various developing fulfillment center technologies and helped roll them out to multiple sites nationwide• Engineer launching multiple Amazon sites in the greater Spokane area -
It Support Engineer IiAmazon May 2018 - Apr 2020Seattle Washington• Perform troubleshooting and technical support on internal customer-driven cases including hardware, software, and infrastructure related issues at Amazon corporate HQ in Seattle, WA• Worked as a remote chat engineer to support internal customers with complex issues from anywhere in the world• Creating and maintaining documentation for our internal knowledge base it.amazon.com• Provide training and developmental support for Level I and II engineers.
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It Support Engineer IAmazon Jul 2015 - May 2018Sumner Washington• Maintained and upgraded Amazon Robotics systems, running CMs to upgrade core systems running RHEL and working with MySQL databases• Utilized various Amazon tools including Apollo, Infrastructure, and Pipelines to deploy and update servers• Responsible for multiple Fulfillment center site builds in North America, turning up circuits and configuring network infrastructure with short timelines• Configured new build Linux and Windows server stacks including kickstart servers, console servers, surveillance cameras, and packet inspection gear• Liaison with Amazon Robotics on experimental research and development projects• Part of an oncall rotation to ensure building support in the event of a high severity issue• Work with the sites IT Support Techs to familiarize them with different technologies including Linux CLI and Cisco IOS to prepare them for an Engineer position.• Interviewer for IT Support technicians in North America averaging 3-5 interviews per week
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It Support TechnicianAmazon Oct 2013 - Jul 2015Sumner Washington• First level troubleshooting of all IT related equipment such as PCs, site infrastructure, wireless handheld devices, thin clients, printers and other end user devices• Installation, repair and preventative maintenance of servers, switches and routers (mainly Cisco)• Management of around 1200 users in an Active Directory setting• Allocation and maintenance of IT equipment throughout the Fulfillment Center• Responsible for the RMA and repair process for all devices under warranty
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Advanced Information Technology TraineeEdison Job Corps Jan 2013 - Jun 2013•Managed user/group/computer accounts•Utilized Windows AIK tools/WDS for automated deployments•Backup and restoring of user data and profiles•Mapped network drives and printers•Managed share and NTFS permissions•Setup and maintained Windows Firewall•Removed viruses and spyware
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Computer Technician TraineeCentennial Job Corps Jan 2011 - Jan 2013•Installed, configured, and optimized Windows Operating Systems•Trained in the use of Microsoft Office 2007 Word, Excel, and PowerPoint•Developed technical skills in PC and network installation, troubleshooting and repair•Ability to navigate and modify drives, directories, and files through a command line•Performed duties as a Senior Technician to ensure students’ knowledge of study material was sufficient•Performed duties as a Team Leader: ○Responsible for maintaining order in the classroom ○Advised the instructor in matters pertaining to classroom operation•Responsible for upgrading and maintaining the class domain server (2008 R2)
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Floor Specialist/Cashier/Electronics/FreightShopko Aug 2007 - Apr 2010Pullman, Wa•Developed a multitude of customer service skills•Responsible for handling money and checking out customers•Built great team skills while unloading entire trucks of freight with minimal crew
Ethan Olson Skills
Ethan Olson Education Details
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Edison Job CorpsAdvanced Information Technology Trainee -
Centennial Job CorpsComputer Services
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Colton High SchoolHigh School Diploma
Frequently Asked Questions about Ethan Olson
What company does Ethan Olson work for?
Ethan Olson works for Washington State University
What is Ethan Olson's role at the current company?
Ethan Olson's current role is IT Customer Support - Journey.
What is Ethan Olson's email address?
Ethan Olson's email address is eo****@****zon.com
What is Ethan Olson's direct phone number?
Ethan Olson's direct phone number is +125332*****
What schools did Ethan Olson attend?
Ethan Olson attended Edison Job Corps, Centennial Job Corps, Colton High School.
What are some of Ethan Olson's interests?
Ethan Olson has interest in Volunteering, Technology, Snowboarding, Flying, Motorcycles, Mechanics, Custom Computer Design, Target Shooting.
What skills is Ethan Olson known for?
Ethan Olson has skills like Computer Repair, Active Directory, Dhcp, Mcitp, Mcsa, Group Policy, Dns, Comptia A+, Comptia Network+, Mcts, Domain Management, Cisco Ios.
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Ethan Olson
Project Coordinator At Strong Star Research Consortium | United States Marine Corps VeteranFort Hood, Tx -
Ethan Olson
Wausau-Stevens Point Area1libertymutual.com -
Ethan Olson
Sports & Entertainment | Revenue Generation | Strategy | Data Analytics | Sponsorship Marketing | ListenerGreater Cleveland -
Ethan Olson
Columbus, Oh2amazonrobotics.com, yahoo.com
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