Results-driven professional with a versatile skill set and a strong foundation in transaction processing and customer service. With two years as a Transaction Processing Representative at Spectrum Innovation Technology and a year at UBA Group as a Customer Service Representative, I've cultivated a customer-centric approach and a keen eye for detail.My proficiency extends to data analysis, honed through internship experience at Excellerate. I excel in data cleaning using Microsoft Excel and Google Spreadsheet, data manipulation using SQL, and visualizing insights with Power BI. Currently upskilling on Microsoft Dynamics 365 Functional Consulting specialising in Dynamics business applications including Finance and Operations , Navison and Business Central.I combine technical expertise with a commitment to optimizing business processes.In my spare time, I immerse myself in User Interface and Visual design projects, emphasizing end-user experience. I've successfully delivered notable projects, showcasing my passion for creating intuitive and visually appealing interfaces. Known for adaptability and a solution-oriented mindset, I thrive in dynamic work environments. Eager to contribute my multifaceted skills and experience to drive success and innovation.