Oluchi Ohakwe

Oluchi Ohakwe Email and Phone Number

Virtual Assistant || Customer Service Representative || Helping busy professionals streamline their workload✔ @ Upwork
santa clara, california, united states
Oluchi Ohakwe's Location
Owerri, Imo State, Nigeria, Nigeria
About Oluchi Ohakwe

Are you looking for a way to simplify and streamline your administrative tasks? Look no further! I amthe VA you need to help streamline process and take care of your day-to day needs and necessary chores like scheduling, organizing, data entry, booking appointments, coordinating projects to researching topics and more.I have a strong organizational/Administrative skills, With strong written and verbal communication skills, high attention to detail and the ability to multitask under pressure,I am committed to helping business owners reduce their workloads by completing everyday tasks efficiently with professionalism, accuracy and consistency.💎 MY PROFESSIONAL EXEPERIENCE INCLUDES :👉Customer Support👉Administrative/Executive support👉 Email Management - Gmail, Outlook👉 Calendar management👉 Answer and make phone calls👉 Inbox Management👉 Data entry👉 Travel Management👉 Minutes writing and transcription👉 Social media management👉 Create power point presentation.👉 Graphics design - Canva, Postermywall👉 Project management - Asana, Slack, Trello👉File management👉Invoicing👉BookkeepingMy soft skills are:💎 Excellent phone, email, and instant messaging communication skills💎 Excellent time management skills💎 Solid organizational skills💎 Strong working ethics 💎 Discretion & Confidentiality 💎 Ability to multitask and prioritize tasks💎 Ability to work with little or no supervision💎 Strong critical and analytical skills💎 Ability to meet and exceed set targets💎 Adherence to policies, deadlines, and budgets.Tools I am conversant with include Skype, Zoom, Asana, Trello, Slack, Hubspot, Zendesk, Microsoft Office, Google Workspace, Salesforce, Dropbox, Canva, and lead generation tools.I can be reached via my email at (ohakweoluchi@gmail.com) for further interactions.

Oluchi Ohakwe's Current Company Details
Upwork

Upwork

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Virtual Assistant || Customer Service Representative || Helping busy professionals streamline their workload✔
santa clara, california, united states
Website:
upwork.com
Employees:
69122
Oluchi Ohakwe Work Experience Details
  • Upwork
    Virtual Assistant
    Upwork Jan 2023 - Present
    Nigeria
    ● Organized and prioritized emails, Drafted and responded to routine emails.● .Scheduled appointments, meetings, and events.● Sent reminders and updates.● Inputted, updated, and maintaining databases.● Handled spreadsheets and reports● Handled phone inquiries and forwarded important calls, replied to messages.● Managed and organized digital files and documents.● Created and maintained an efficient filing system.
  • Fcmb Group
    Sales Executive
    Fcmb Group May 2021 - Dec 2022
    Nigeria
    ● Closed and grew sales through professional communication with existing and potential clients● Maintained ongoing communication with leads not yet ready to buy.● Researched and identified potential leads through various sources, such as databases, social media, and industry-specific websites.● Cold outreach to leads through emails, calls and social media to generate interest.
  • Danondyke Investment Company Ltd
    Customer Service Representative
    Danondyke Investment Company Ltd Nov 2020 - Mar 2021
    Nigeria
    ● Resolved service problems by clarifying the customer's complaint, and determining the cause of the problem, explained the best solution to solve the problem, and expedited correction and adjustment to ensure 100% complaints resolution.● Compiled reports on overall customer satisfaction.● Build sustainable relationships of trust through open and interactive communication with inward and outward customers.● Managed records of customer interactions, processed customer accounts, and filed documents.● Ensured all emails and mobile messages, e.g. push notifications and in-app messagesgo out as scheduled which increased information dissemination by 80%.

Oluchi Ohakwe Education Details

Frequently Asked Questions about Oluchi Ohakwe

What company does Oluchi Ohakwe work for?

Oluchi Ohakwe works for Upwork

What is Oluchi Ohakwe's role at the current company?

Oluchi Ohakwe's current role is Virtual Assistant || Customer Service Representative || Helping busy professionals streamline their workload✔.

What schools did Oluchi Ohakwe attend?

Oluchi Ohakwe attended University Of Nigeria, Nsukka.

Who are Oluchi Ohakwe's colleagues?

Oluchi Ohakwe's colleagues are Raju Miya, Oluwatosin Esther Adeleye, Naveed Asif, John F. Maziku, Sifiso Patel, Roynante Vizconde, Chelsea Flores.

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