Testing system changes, developing test plans, and assisting with the development of business requirements for future enhancements. Providing Help Desk support for program/application functionality, user profile changes, password resets, and other IT applications.Completing data exchanges with external partners using a variety of software tools. Processing residential placard notifications and landlord address changes.Completing various administrative or operational tasks to… Show more Testing system changes, developing test plans, and assisting with the development of business requirements for future enhancements. Providing Help Desk support for program/application functionality, user profile changes, password resets, and other IT applications.Completing data exchanges with external partners using a variety of software tools. Processing residential placard notifications and landlord address changes.Completing various administrative or operational tasks to support the EIA and Manitoba Supports Programs. Show less

- Working with Adults' learning of English Language as second language- Communicating with clients in a friendly manner and patiently going through texts, exercises and manuals with them for better and easier comprehension and assimilation- Facilitating teaching and learning circle groups with older adults - Connecting with and making lasting impressions on learners, giving them a welcoming and soft space to learn and understand what is being taught.

• Assist with orientation and intake process while providing friendly customer service to every participant and creating positive first impressions • Overseeing a group of job seekers over a period of time • Assisting job seekers with their job search in the Resource Area, including formatting resumes, attaching resumes to emails and filling out online applications • Completed projects such as filing administrative forms and name tags/general office chores• Providing solutions… Show more • Assist with orientation and intake process while providing friendly customer service to every participant and creating positive first impressions • Overseeing a group of job seekers over a period of time • Assisting job seekers with their job search in the Resource Area, including formatting resumes, attaching resumes to emails and filling out online applications • Completed projects such as filing administrative forms and name tags/general office chores• Providing solutions to computer related issues Show less

• Managed College-wide ICT programs • Supervised 21 ICT staff members in software development, hardware /repairs, system analysis, networking, portal management and deployment of educational software solutions.• Managed record keeping, documentation and program/project evaluation. Liaised with senior management to proffer solutions to College ICT challenges• Presided over meetings and interviewed software vendors on auditing, salary, bursary, portal, educational package solutions… Show more • Managed College-wide ICT programs • Supervised 21 ICT staff members in software development, hardware /repairs, system analysis, networking, portal management and deployment of educational software solutions.• Managed record keeping, documentation and program/project evaluation. Liaised with senior management to proffer solutions to College ICT challenges• Presided over meetings and interviewed software vendors on auditing, salary, bursary, portal, educational package solutions, and biometric ID card production packages acquisition and deployment• Delivered presentations on the use of College portal and other ICT resources to over 200 staff and 2,500 students• Designed and supervised the development and execution of the College’s academic results processing portal• Supervised the project on installation of CCTV cameras in the College• Attended to and counseled students with academic challenges on a daily basis, while maintaining a positive relationship and conducting follow-ups• Offered support service to staff and students on diverse issues• Attended to escalated hardware and software installation issues Show less

- Teaching and Research. • Performed yearly supervision of students projects • Developed and implemented various academic research and community service initiatives such as Community Career Counselling Programs for High School and Bridging Program Students• Taught, examined, and supervised education, computer and engineering courses. • Served in the College committee that oversaw the establishment of Vocational Education and Music departments in the College. Contributed to… Show more - Teaching and Research. • Performed yearly supervision of students projects • Developed and implemented various academic research and community service initiatives such as Community Career Counselling Programs for High School and Bridging Program Students• Taught, examined, and supervised education, computer and engineering courses. • Served in the College committee that oversaw the establishment of Vocational Education and Music departments in the College. Contributed to feasibility studies, curriculum development, facilities/ need assessment and procurement• Served in the College committee that managed the establishment and running of the College Central Laboratory. Liaised with contractors and suppliers of laboratory equipment, involved in quality assurance processes, and in the defining of modalities for running the laboratory.• Served as the Chairperson of ID -Card Committee. Designed the digital representation of the ID cards, led the team involved in the purchase of materials and machines for the production of the cards and also the organization and delivery of cards to end users. Show less