• Work closely with software engineers to ensure that products are developed according to the requirements specifications and within the committed timeline.• Collaborate with cross functional teams to define product requirements and delivery roadmap.• Monitored KPIs metrics and analyzed product usage data to understand users.• Liaised with internal teams, including sales, marketing, and software developers to gather insights and feedback.

• Managed the redesign and delivery of a multi-channel used for airtime, data, and other bill payments to improve customer experience and retention.• Led the implementation of cashback and referral loyalty program and enhanced product features leading to 30% increase in customer retention.• Monitored product performance and identified opportunities for improvement.• Responsible for identifying and mitigating project risks.• Prepare product and project performance reports and present the same to internal and external stakeholders.

• Developed a Product Requirements Document for internal initiatives.• Collaborated with other teams to design a product deck for a new product.• Conducted market research to identify the target market and identify their pain points.• Collaborated with other product managers to create healthtech product.

• Effectively monitored and recorded over 100 percent in sales.• Designed and implemented business strategies, plans and procedures.• Responsible for running the daily operations of the store: Inventory, supply chain management and people operations.• Vetting and quality check on products before sales• Worked with core leadership team to identify and open new outlets for the business.• Maintained relationships between partners and vendors