Olusegun A. Email & Phone Number

Lagos, Ng

As the Chief Technology Officer (CTO) for the Group, I am accountable for strategically aligning and overseeing the successful management and execution of an integrated ecosystem encompassing systems, infrastructure, personnel, processes, and administrative services for Heirs Holdings Group. Playing a pivotal role as a member of the Heirs Holdings Leadership Team, entrusted with setting organizational strategies, policies, and ensuring the overall operational excellence of the Company.Key Responsibilities:• Develop and execute long-term and short-term technology strategies aligned with business objectives.• Create ICT Strategic Blueprints, Roadmaps, and Planning to integrate current and emerging technologies.• Design present and future-state IT architecture to support evolving needs.• Utilize diverse development domains, languages, frameworks, and continuous integration for architectural design.• Execute IT initiatives with project management expertise, ensuring successful outcomes.• Use work breakdown structure, reporting, and governance for project management.• Establish and maintain IT security for business operations.• Assess risks and apply best practices for authentication and authorization.• Implement IT standards, procedures, and a robust IT governance framework.• Stay updated on leading-edge technology trends for technological advancement.• Implement new technologies to gain a competitive advantage.• Build a high-performance technology team, fostering collaboration and knowledge sharing.• Facilitate professional development and leadership within the team.

Gurgaon, Haryana, In

As a strategic partner with Airtel Africa, I led the relationship between Comviva Technologies and Airtel Africa's core Network and IT divisions. I designed and implemented the managed services strategy, providing overall leadership and direct supervision of 9 country leads.Deliverables/Responsibilities:• Delivered leadership aligned with organizational objectives across Nigeria and 8 other countries.• Collaborated with HQ Corporate and HR Lead to plan and implement policies across the 9 countries.• Spearheaded a team of 120+ resources, fostering engagement within Comviva & Partners Team (India & Africa).• Formulated key strategies for operational and network efficiency, driving Airtel sales objectives in 9 countries.• Developed the technology strategy for the HUB, ensuring the efficiency and sustainability of products and services.• Directed technical operations (program, projects, technical support, and operations) of the Hub, accountable for all technical delivery issues and 24x7 operations.• Planned, directed, and managed major functions to ensure effective operations and achieve EBITDA.• Maintained the highest standards of network performance, quality, and cost efficiency, optimizing engineering throughput and quality through tools and processes.• Established a robust project framework, effectively communicating technology impacts in decision-making processes.• Analyzed existing network and field problems, leading to improvements in network design.• Proactively identified and resolved issues and risks, optimizing resource management across all projects.• Provided sales support to the Comviva sales team, facilitating regional product sales initiatives.• Led IT Governance across the region for key accounts.

Leading consultation initiatives with specialization in Billing, Revenue Assurance, Value-added Services, Software Development, IT, and Project management, with the view of providing quality products and services to our customers.Responsibilities include:To provide consulting services in the following general areas;• Technology Strategy, Vendor Strategy, Product Strategy, Rollout Strategy• Network Rollout: Planning and Design of core and access network. • Network Rollout: Coordination of rollout activities of the core and access network.• Quality Management: Network Monitoring, Optimization, and Quality management.• Systems Rollout: Planning and implementation of Mobile Data Networks, Retail Billing Systems, Whole Sale Billing Systems, and Value Added Services Platforms• Systems Rollout: Planning and implementation of Software Architecture and service design• Software Development (VAS Solutions, Revenue Management Solutions, and Billing Solutions)• Project & Program Management

Responsible for all technical directorates (IT, Billing, Operations, Core Network, Access Network, Project office), within Broadway telecom to ensure the implementation and delivery of strategic goals with respect to the technical groupResponsibilities:• Technology Strategy, Vendor Strategy, Product & Service Strategy, Rollout Strategy• Network Rollout: Planning and Design of core and access network. • Network Rollout: Coordination of rollout activities of the core and access network.• Quality Management: Network Monitoring, Optimization, and Quality management.• Enterprise service support (IT infrastructure and services).• Systems and Services support and maintenance.• Quality assurance and Revenue assurance• CAPEX/OPEX budgeting/control and project management

Lagos, Lagos, Ng

Management of all billing platforms (post-paid and prepaid – Intelligent Networks), Fraud and Revenue Assurance Management Systems, mobile data services, and value-added services with a special focus on ensuring the integration of qualitative systems and services, and also ensuring that all systems and services are available and optimized thereby improving the customers' experienceResponsibilities include;• Support and Management of Multiple Ericsson SDP, TSP, Voucher Servers, and USSD Gateways• Support and Management of Multiple SMSC core infrastructure and value-added services providers• Support and Management of Voice Mail Systems and internal VAS products and services• Support and Management of multiple IVRs including customer care (111) IVR system.• Support and Management of multiple Packet Data Core (GPRS- GGSN, SGSN) • Support and Management of ADC (Automated Device Configuration System)• Support and Management of the electronic voucher solution• Support and Management of the mediation system• Support and Management of call data records generated by switches. • Support and Management of revenue assurance and fraud management systems.

Lagos, Lagos, Ng

The Value-Added Services Division was responsible for the creation, deployment, and support of customer-facing products and services, working closely with the Sales and Marketing leadership. As the Head of the Division, guided the creative direction and led teams of Support Engineers, Systems Analysts, and Software Engineers/Developers within the Core-Network (which included mobile data and intelligent network billing services) in providing and managing a quality mobile data network, value-added services, and developing high value ‘product and services in view of increasing the organizations' revenue.Responsibilities include;• Product and Service strategy, and technology strategy for VAS services.• CAPEX/OPEX budgeting for the organization’s product and services • Provided end-to-end project leadership for the implementation and integration of VAS systems and services• Provided First and second-line support to external and internal customers for all VAS systems and services.• Development, testing, optimization, and quality management of VAS products and services• Capacity management of VAS systems, products, and services.• New product initiation, design, development, and testing/QA.• Extending and customizing the functionalities of the billing system for the creation of competitive products and tariff plans.• Technical design with a commercial perspective of new products and services.• Coordination and management of software development projects and Service lunch execution• Development of product roadmaps for VAS products and services.• Support and management of Mobile Data Core Network elements (packet data core)

Lagos, Lagos, Ng

Led a unit of Analysts and Software Engineers within the Core-Network Division which focused on developing quality customer-facing products and services which directly drive up the organizational revenue and improve customer experience (for example products like M2U, Call Me Back, Who Called, etc) Responsibilities include:• Manage a team of Software Development Engineers building VAS solutions within the organization.• Work with the product team to ensure the team has accurate and understood requirements.• Recruit, hire, mentor, and coach Software Development Engineers at different levels of experience especially on SDLC – Service Development Life Cycle and NPD – New Product Development Process.• Manage and execute project plans and deliver commitments within a professional, high-paced engineering environment.• Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress.• Own all operational metrics and support for your teams’ software.• Drive improvements in software engineering practices SIM Applications and Services, SMS applications and Services, IVR applications and Services, USSD applications and Services, and WAP applications and Services• Handle systems and service integration to core network elements including Payment Solutions.• Work with the project management office to ensure project status is accurate and issues are tracked and raised up quickly• Work with key stakeholders, prospects, and customers to identify and prioritize product features and functionality.

Lagos, Lagos, Ng

Lead a team of System Analysts and Developers in delivering qualitative applications and services to the enterpriseResponsibilities include;• Gathering of user requirements, Software design and technology recommendation• Participate in software development and solution testing as required. • Coordinate and manage software development projects• Analyze various IT solutions and recommend to management• Testing and quality assurance of IT software solutions.• Software Development • Web Solutions and Services, Client Server applications, Database Applications, SIM Applications and Services, SMS applications and Services

As the senior software engineer, my role was to design and implement new systems and features, as well as modify and maintain existing systems for adaptation to business and/or technology changes. As a software house, I engaged existing and potential customers to support sales through demonstrations and discussions.Responsibilities include:• Develop information systems by designing, developing, and installing software solutions.• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.• Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.• Development of high-quality software design and architecture• Identification, prioritization, and execution of tasks in the software development life cycle• Development of tools and applications by producing clean, efficient codes• Automation of tasks through appropriate tools and scripting• Review and debug code including validation and verification testing.• Collaborate with internal teams and vendors to fix and improve products.• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.• Ensuring the organization's software development standards are up-to-date with the latest technologies

As the Training and Operations manager, I oversaw the day-to-day responsibilities for the department, including scheduling and booking resources, managing student registrations, reconciling reports with finance, coordinating curriculum development, and other special projects as required. My responsibility also included the coordination of the hardware maintenance section.Responsibilities include:• The creation of instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training• The organization and development of training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.• Maintaining and verifying that review exercises are relevant, creating assessments and procedures to measure the success of conducted training.• Creating methods for tracking employees' skills development and needs.• Responsible for all Operations and Training presentations• Ensuring the training schedule and materials are covered to meet the desired requirements.• Evaluate the effectiveness of training programs designed to support SET Training goals.• Manage and/or supports the development and execution of training programs• Manage the overall operations of all departments in the organization.