 Handled billing disputes and accounts receivables; Responsible for hiring in all departments; Conducted weekly departmental meetings and followed up on outstanding facility issues to ensure completion; Prepared monthly reports for the corporate office; Ordered hotel supplies and supervised in conducting monthly inventory; Conducted weekly inspection of facility and recommended repairs as needed; Resolved guest complaints and personnel issues; Functioned as… Show more  Handled billing disputes and accounts receivables; Responsible for hiring in all departments; Conducted weekly departmental meetings and followed up on outstanding facility issues to ensure completion; Prepared monthly reports for the corporate office; Ordered hotel supplies and supervised in conducting monthly inventory; Conducted weekly inspection of facility and recommended repairs as needed; Resolved guest complaints and personnel issues; Functioned as the General Manager when the General Manager was unavailable. Show less

Transitioned and Multi-functioned in 3 different roles. I started as the night auditor and assistant guest services manager. I transitioned to the role of the Facility Auditor. I was then promoted to the role of the Guest Services Manager