Selected as a member of ForbesBLK, a prestigious community of Black professionals, entrepreneurs, and leaders across diverse industries. Actively engaged in high-level networking, exclusive events, and collaborative opportunities to drive innovation, leadership, and diversity in business. Through my membership, I have access to resources, mentorship, and opportunities for professional growth, which allow me to further my commitment to financial inclusion and innovation in the fintech space.

- Driving and managing agent network growth and expansion within Nigeria.- Piloting, devising, and participating in key enhancements to optimize user/customer experience, most especially in underbanked areas via research and timely product testing.- Pulling and analyzing data for timely presentation of Agent & Merchant onboarding & performance reports to provide actionable insights that support data-driven decision-making.- Developing new strategies to relentlessly push improved operational standards, further shape business models, and facilitate execution. This extends to identifying areas of improvement, developing new processes and procedures, and providing oversight to ensure adherence to established protocols.- Adequately monitored daily operational activities and coordinated between internal and external parties to facilitate complaints and issues resolution.- Set up a business roadmap, develop products, and execute marketing strategies for agency banking.- Actively participating in the Designing and Launching of extensive cross-functional processes, enhancing coordination to support the business as needed, and ensuring the right resourcing, execution, and communications are in place to deliver meaningful results.- Identifying business operational risks and exercising actions to mitigate them so that the business does not suffer financial losses.

- Identified and pursued new business opportunities within the financial technology sector.- Provided personalized solutions to clients' financial needs, ensuring high levels of satisfaction and retention.- Managed the full sales cycle from lead generation to deal closure, ensuring timely follow-up and effective pipeline management.- Implemented strategies to accelerate the sales cycle and minimize churn, maximizing overall sales efficiency.- Provided consultative guidance to clients on leveraging fintech solutions to optimize their financial operations and achieve business goals.- Analyzed market trends and competitor activities to identify growth opportunities and adjust strategies accordingly.- Collaborated closely with internal teams such as product development, marketing, and customer support to align sales efforts with organizational objectives.- Provided training and mentorship to junior sales team members, sharing best practices and insights to foster their professional development.- Generated regular reports and dashboards to track key sales metrics, including revenue performance, conversion rates, and sales pipeline velocity.

- Recruitment of viable agents within their zone to increase Paga market share and to increase commercial targets set for the zone.- Training of Paga agency owners and staff on all aspects of managing the agency and serving Paga customers.- Responsible for ensuring that all agent outlets are properly merchandized (internally and externally) to maximize visibility for Paga.- Assessing the activities and performance of agents in their zone and making recommendations to the Field Supervisor and Regional Manager for action.- Raising issues and communicating insights internally to ensure that relevant resources are deployed to strengthen the company business in the zone.- Developing and maintaining a positive, professional relationship withall agency principals and outlet assistants in the zone.-Market research and competitor analysis.- Prepare weekly progress reports and ensure data is accurate.

- Developed and maintained strong relationships with clients to understand their insurance needs and provide tailored solutions.- Conducted regular follow-ups and reviews with clients to ensure ongoing satisfaction and address any concerns.- Implemented targeted sales strategies to promote insurance products and services at client worksites.- Educated clients on the benefits and features of different insurance options to help them make informed decisions.- Delivered engaging presentations and informational sessions to employees at client worksites to explain insurance benefits and enrollment processes.- Assisted clients with the claims process, ensuring a smooth and hassle-free experience.