• Successfully managed and completed the expansion of the clinic on time and within budget.• Led a team of 10 contractors and subcontractors to complete the project.• Reduced the average patient wait time at the clinic by 20%.• Developed and implemented a new patient scheduling system that resulted in a 10% increase in patient satisfaction.• Reviewing and redeveloping the project risk, issues and opportunities register for the purpose of managing project uncertainties in the project.• Producing weekly and monthly status reports for stakeholders.• Performed risk management analysis for contracted constructions with the support of a team.• Developed and maintained accurate Risk/Action/Issues/Dependencies (RAID)logs.• Ensured all necessary stakeholders were updated and requested revision to avoid scope creep.• Prepared agendas for, planned, and presided over (where appropriate) project meetings; followed up on meeting actions and decisions; and monitored the progress of the project.

• Managed the clinic's patient database, ensuring the accuracy and up-to-dateness of all patient records within 24 hours of receiving new or updated information.• Assisted with patient appointments and scheduling, reducing the average patient wait time by 10% within 6 months.• Developed and implemented a new filing system that reduced the time it takes to locate patient records by 25% within 3 months.• Provided administrative support to the clinic's medical staff, including preparing presentations for meetings, drafting correspondence, and managing travel arrangements.• Assisted with the development and implementation of new clinic policies and procedures, ensuring that all staff members were properly trained.• Monitoring all project deliverables on a weekly basis• Identifying any deliverables that were at risk of exceeding the stated tolerance within 24 hours and also resolving quality issues.• Working with the project manager and relevant stakeholders to develop and implement corrective action plans within 48 hours• Assisted in recruitment, induction and management of health care personnel to achieve goal zero health and safety (HSE) target.

• Provided administrative support to employees by copying, faxing, and filing documents in a timely and efficient manner.• Monitored premises, screened visitors, updated logs, and issued passes to maintain security, resulting in a 15% reduction in security incidents within 6 months.• Answered multi-line phone system promptly and transferred callers to the appropriate staff member, reducing caller wait time by 10% within 3 months.• Wrote and proofread error-free letters, memorandums, and other business correspondence for a team of six, ensuring that all communications were clear, concise, and professional.• Responded to emails and other correspondence within 24 hours, facilitating communication and enhancing business processes.• Recorded expenses and maintained accounting records in Microsoft Excel accurately and up-to-date.