Having acquired practical basic skills in management, communication and research, I have developed good verbal and writing skills, good interpersonal, organizational, analytical and creative communication skills. A Computer Literate and conscientious, can work under stress without need of constant supervision. A fast learner, assiduous associating with people of different temperaments, good at resolving conflicts, a good team member and even better team leader. With extensive experience and training in Customer service with Telecommunications, International Relations and Business Management, I acquire the comprehensive skill set and hands-on understanding necessary to affect positive overreaching outcomes once given an opportunity. With more than seven years of experience as a Customer Service Executive focusing on Customer satisfaction and a PGD in International Relations and Diplomacy at Kaduna Polytechnic, I have gained extensive skill in interacting with people of different background; clients, customers and colleagues. I have excellent communication skills and enjoy working in an interactive environment like Customer Service responding efficiently and effectively to every inquiry. I am patient but firm with difficult customers and have great experience resolving customer disputes and queries. Within the years in the customer service industry, I have developed a warm, approachable and professional manner. I also have technical expertise in using Oracle database interfaces, Microsoft Office like Excel, Word and other IT applications. These skills were fine-tuned through the Microsoft Office course I undertook in Computer Appreciation and working with several database applications as a Customer Service Officer in the Telecommunication and Business industries.With a proven ability and the depth of experience gained, what I can offer is a great fit as a Customer Service Executive. Thank you.