Outcome-oriented, product manager with experience supporting merchants, customers, and key stakeholders in high-paced environments to achieve overall business strategy and product vision.

Customer/consumer analysis - determining how content can be best utilized to reach target segment through research and analytics.Working closely with engineering, design, operations, finance and executive teams to envision, develop and launch new product initiatives.Understanding customer needs, leveraging internal knowledge and prioritizing user requirements.Manage product-related support, feedback and inquiries from users. Use feedback to inform product refinements and… Show more Customer/consumer analysis - determining how content can be best utilized to reach target segment through research and analytics.Working closely with engineering, design, operations, finance and executive teams to envision, develop and launch new product initiatives.Understanding customer needs, leveraging internal knowledge and prioritizing user requirements.Manage product-related support, feedback and inquiries from users. Use feedback to inform product refinements and ongoing development.Content management - writing and editing of product descriptions and ensuring quality and accurate content for all products. Help by improving search results via SEO (Search Engine Optimization).Feedback Management – Treating reviews made by customers and reaching a resolution on the issues raised, giving daily, weekly and monthly reports on reviews made by customers.Product marketing through quality content generation and management - Web and mobile product content writing.Making sure that every teammate is aligned with their respective duties.Daily & weekly reports on products on the platform. Show less

Content Management - which entails research, studying and quality control of every product and service rendered to prospective customers and also create item numbers, write content and do quality control for retail products.Forum coordinator- that addresses the online media for merchants and customers by providing adequate responses to issues.Ensure that all product created as configurable have all their simples assigned.Ensure that all mandatory fields on the attribute sheet have… Show more Content Management - which entails research, studying and quality control of every product and service rendered to prospective customers and also create item numbers, write content and do quality control for retail products.Forum coordinator- that addresses the online media for merchants and customers by providing adequate responses to issues.Ensure that all product created as configurable have all their simples assigned.Ensure that all mandatory fields on the attribute sheet have been filled in by the buyer before product creation.Ensure quality content for all products, no overstatement of product information.Ensure that all products published have been clicked into their right categories & SubcategoriesEnsure that content tallies with images of all products published Show less