Dynamic and detail-oriented professional with extensive expertise in financial management, program management, relationship management, and Business and risk analysis. Known for delivering innovative solutions and exceptional service, resulting in high client satisfaction. I excel in Customer Success, Consumer Insight, and Business Analysis, leveraging top-notch communication skills to craft winning solutions and foster strong relationships.Beyond my technical skills and professional experience I bring a deep sense of commitment to continuous improvement and innovation and above all detailed process and programme management.My career has been marked by a passion for fostering strong relationships, driving innovative solutions, building and enabling startups.Over the past five years, I've had the privilege of collaborating across diverse industries, from fashion and lifestyle to fintech and banking. Working with notable organisations like Microsoft, Netflix, dLocal, and many other remarkable startups, I've helped expand user bases and refine consumer retention strategies on both B2B and B2C fronts.