A Six (6) Weeks GTCO Accelerated Entry Level Programme (AeLP) to be facilitated by IBFCAlliance Limited

Coordinated E-Business banking activities in Surulere zone containing 11 branchesI managed merchant performance, customer engagement, and marketing which in turn increased the number of transactions done on our POS terminals and E-channels.Provided e-business solutions for over 100 corporate clientsStrengthen online, card, and electronic banking platforms through customer feedbackResolved issues impacting customer relationships and core banking solutionsConducted business analytics presentations to drive informed decisions

Networked all computing systems to a new printer.Carried out maintenance, troubleshooting, and repair work on all computer systems.Participated as a Videographer and Audio Engineer in more than 50 video productions.Posted more than 30 programs to the company's social media pages.Created a LinkedIn profile and Company Page to broaden the reach of their postings.Together with the Head of Engineering, we installed three studio lights.Partnered with the Social Media Department to increase activity on our social media channels:-They gained 1000 new followers on Facebook, and 700+ new subscribers on YouTube which enabled the company hit YouTube's criteria for monetization.Added the company's location to Google Maps.Promptly completed additional activities as directed by the HOD or management.

Performed KYC for 200+ applicants of the Lagos Cares Initiative.Compiled and submitted comprehensive reports for all applicants processed.Made 500+ calls to respondents to verify information for our clients.

Perform troubleshooting, support, and services for equipment and networks when necessaryTalked 25+ clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issuesPerformed additional tasks, as assigned by the manager, in a timely mannerMaintained familiarity with current and upcoming IT equipment, services, and other development

Monitored and maintained computer systems and networksPerformed additional tasks, as assigned by the manager, in a timely mannerPerformed Office functions and duties, including filing and managing databases