A dedicated and seasoned Application Support Engineer and Database Administrator with proven expertise as a "Core Banking Application Support Engineer." Possesses strong skills in Technical Support, Database Administration (SQL), Unix Administration, Python, HTML, CSS, Business Processes, Service-Level Agreements (SLA), ITIL, Service Desk Operations, Interpersonal Skills and Information Technology. As a Certified Core Application Support Engineer, equipped with a unique set of skills and passion for delivering exceptional support to ensure the seamless operation of core banking applications coupled with a robust understanding of database management. I bring a unique blend of technical expertise, strong organization and communication skills, and a passion for solving complex issues. My commitment for delivering high-quality support services and maintaining a commitment to optimal performance is driven by my ability to seamlessly collaborate with cross-functional teams, efficiently troubleshoot issues, and ensure the smooth operation of critical applications. I hold a Bachelor of Science in Chemistry from University of Abuja and several Certifications which includes, Oracle Database Specialization, Back-End Development and Python.