Moses Oluwayemi (Md) Email & Phone Number

Abuja, Federal Capital Territory, NG

Nigeria

Kharkiv, Ukraine

Kharkiv Metropolitan Area

-Identifying operational inputs, processes, outputs and feedback and creating adaptive strategies to improve the operational systems, processes, and policies of "BPO Softermii"-Ensuring quality operations management by finding the perfect processes for employees to get the work done- Supporting the CEO or executive team’s vision and process.

🌐 Operations and Team Management Leader in TelemedicineAs an accomplished Operations Manager with a proven track record of success in the telemedicine sector, I have consistently driven operational excellence and overseen the entire lifecycle of a dynamic team comprising over 90 individuals. My expertise lies in seamlessly managing operations, spearheading.

Kharkiv Region, Ukraine

Trained, scheduled and evaluated (7) employees. Motivated and trained employees to maximize team productivity. Improved efficiency by 13% through employee management, workflow evaluations and monitoring procedures.Ensured the effective and timely implementation of all operational goals. Reviewed documentation such as invoices and shipping paperwork for.

Kharkiv Region, Ukraine

Hired, trained and managed members of the Customer service and Sales/ Marketing department. Maintained project quality with a hands-on management style. Oversaw up to 3 projects at a time without sacrificing standards. Defined clear targets and objectives and communicated them to other team members. Set project timeline and kept teams on task to complete.

Kharkiv Region, Ukraine

Worked with the Load Database (DAT POWER, TRUCKSTOP) and also Company TMS Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning. Reviewed paperwork and contracts prior to dispatching crew members to ensure accuracy and understanding of all details. Scheduled and.