Olwin Guthrie Email & Phone Number

Atlanta, GA, US

Dunwoody, Georgia, United States

As a Real Estate Professional, I demonstrate exceptional skills in lead generation by utilizing aggressive marketing strategies and leveraging personal referrals from satisfied buyers and sellers to build and maintain an extensive client base. My primary responsibilities include managing real estate projects, overseeing project teams, and ensuring that.

Greater Atlanta Area

Tucker, GA

o Continually monitor phone, email, and voicemail queues and notifies team when attention is requiredo Responds to incoming support calls (i.e. telephone, voicemail, email) in a timely, professional manner. o Escalates cases when appropriate, determining the most effective solution to a problem. Tracks cases until they are resolvedo Create and maintain all.

Dunwoody, GA

Sent tickets to appropriate departments utilizing ticket tracking system (HP Service Manager)Analyze, troubleshoot, and resolve software, hardware, and network connection issues for internal business partnersDocument all technical issues. Highlight steps taken to remediate problems.

Greater Atlanta Area

Maintaining and processing Education databaseAssist with coordinating Annual Meeting and ConventionManaging multiple projects using Microsoft Office

Led my team while providing the necessary feedback for advancement Performed the duty of giving great customer service to all customers Trained and developed new employees with the required skills to exceed in their job

Managed multiple associate business accounts while providing great customer service Resolved all technical support issues within the office area