Olya Keeb Email and Phone Number
Seasoned operations leader with 15+ years of experience in product and marketing at top-tier companies including Airbnb and WeWork. Demonstrates a track record of growing global businesses, increasing YoY revenue by 23%, improving retention to 55%, achieving NPS 67. Skilled in creating products and evolving ways of developing software in fast-paced, agile environments across 4 time zones, working with millions of users in the Americas and EMEA.
Talent Agent
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Fractional Chief Product And Operations Officer | Job-Hunting Ai | Ai, MlTalent AgentUnited Kingdom -
Product Operations LeadYango Nov 2023 - Aug 2024Nottingham, England, United KingdomLed large-scale, cross-functional projects within the sustainability stream to support global expansion, successfully launching products in multiple countries on an ambitious 3-month timeline.Drove change management initiatives across 9 regions simultaneously, implementing sustainable processes, tools, and methodologies. Launched targeted product changes that generated significant annual savings by optimizing underperforming areas.Directed cross-functional teams from Operations, Product, CX, Sales, and Marketing on a strategic project, achieving tens of thousands of new orders in the first month in a key markets. This success was driven by restructuring existing resources, refining product design, and aligning stakeholder expectations with data-backed insights. -
Product Operations LeadYandex Mar 2022 - Oct 2023- Formed a PropTech product team without dedicated resources and within 4 months launched MVPs for concierge requests via voice assistant with retention up to 55%.- Managed the project’s P&L, customer development, and product implementation in the Yandex ecosystem. -
Head Of Product & Business OperationsWework Oct 2019 - Mar 2022Moscow, Russian Federation- Managed all new operational projects across three countries, executing large-scale programs with a deep focus on adapting to local market insights and needs.- Reduced churn by 19% by implementing the Medallia service for Eastern European product, addressing clients' concerns productively.- Lifted YoY revenue by 23% by implementing the Check-in product feature for the community team flow. -
Product Localization Manager / New Market Opening ManagerWework Mar 2018 - Sep 2019Moscow, Russian Federation- Launched a vital new billing system in 2 months for local markets with high satisfaction, achieving a 67 NPS score (compared to the global average of 16).- As one of the first 4 Moscow office employees, facilitated Eastern European market entry (Russia, Poland, and the Czech Republic) and established all business processes from scratch for coordinating 50 personnel across HQ's Product Management, IT, Security, Operations, Legal, Account Management, and Marketing in 4 time zones. -
Senior Product Marketing Specialist, EuropeAirbnb Jun 2015 - Jan 2016Berlin Area, Germany- Managed European, CEE, and CIS partner relations and cross-marketing for API product implementation, reducing the average project timeline from 2 months to 2 weeks by actively collaborating with the legal and public policy department.- Shipped marketing referral projects on more than 15 European platforms with coverage of 40 million unique users. -
Country Manager Russia & Cis, Baltic StatesAirbnb Dec 2014 - May 2015Moscow, Russian Federation- Launched the first Airbnb local API platform for hotel bookings with local leader Ostrovok, achieving 20% nights booked growth, which was then adopted across all Airbnb markets.- As СM to one of a top-6 market, nurtured relationships with regional and HQ partners in operations, product, brand policy, communications. -
Senior Marketing Specialist, Russia & Cis, Baltic StatesAirbnb Apr 2013 - Dec 2014Moscow, Russian Federation- Collaborated with the HQ San Francisco Team on Airbnb's localization tool, overseeing feedback and issue categorization for 20+ European languages, prioritizing backlogs to improve efficiency.- Worked on brand new product features Neighborhood for European markets, allowing to gain thousands of nights booked, growing retention. -
Social Media And Marketing ManagerAirbnb Mar 2012 - Apr 2013Moscow, Russian Federation- Developed and manage brand partnerships in Russia.- Established tone of Voice for Russian website and oversee translation team.- Localized email content for Russian markets.- Conceptualized social media campaigns to drive user acquisition.- Coordinated and executed marketing campaigns and projects in Russia. -
Team LeadOgilvy Feb 2011 - Apr 2012Moscow Region, Russian Federation -
Social Media HeadDigitalizm Jan 2010 - Feb 2011Moscow Region, Russian Federation -
Pr Project LeadAgt Communications Group Jan 2009 - Jan 2010Rostov Region, Russian Federation -
ReporterTime Out Saint Petersburg Nov 2006 - Feb 2007Saint Petersburg, Russian Federation
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ReporterAfisha Jul 2006 - Nov 2006Rostov Region, Russian Federation
Olya Keeb Education Details
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Economics UniversityHospitality Administration/Management
Frequently Asked Questions about Olya Keeb
What company does Olya Keeb work for?
Olya Keeb works for Talent Agent
What is Olya Keeb's role at the current company?
Olya Keeb's current role is Fractional Chief Product and Operations Officer | Job-hunting AI | AI, ML.
What schools did Olya Keeb attend?
Olya Keeb attended Economics University.
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