Olya Kuksa Email & Phone Number

Trollhättan, Västra Götaland County, Sweden

I provide IT support, including troubleshooting and managing hardwareand sofware systems. • Provide troubleshooting and support for all hardware and sofware issues. • Resolve user queries to ensure smooth operations. • Perform system updates to maintain security and functionality.

Vänersborg, Västra Götaland County, Sweden

• Lead the development and implementation of a comprehensive cybersecurity course aimed at enhancing awareness and improving online safety for all employees within the organization, totaling approximately 700 individuals.• Develop engaging and informative course content, including presentations, videos, interactive modules, and assessments, ensuring alignment with organizational goals and industry standards.• Oversee the deployment of the cybersecurity course through the Learning Management System (LMS) platform, ensuring accessibility, functionality, and user-friendliness.• Stay abreast of emerging cybersecurity trends, threats, and regulatory requirements, updating course content and delivery methods accordingly to ensure relevance and compliance.

Sweden

• Conduct threat analysis and vulnerability assessments using OWASP Threat Dragon and Nessus.• Implement and monitor security measures and protocols to protect organizational data.• Investigate and respond to security incidents, ensuring swift resolution.• Collaborate with IT team to design and maintain secure network architectures.• Provide cybersecurity training and awareness programs for staff.

• Engaged in a year-long, full-time transition into the Cybersecurity field in the USA, dedicating time to intensive study and hands-on experience.• Mentored under Nicholas Tannin, CISSP, Manager of Security Engineering at BlackSky, acquiring valuable insights into industry best practices.• Conducted vulnerability scans, identified and mitigated risks, and executed various network security tasks with a strong focus on precision and effectiveness.• Demonstrated commitment and expertise by successfully earning the CompTIA Security+ certification.

Gothenburg, Vastra Gotaland County, Sweden

• Integral part of a dynamic team, empowered to make swift decisions.• Administered assistance independently, coordinating effectively with teammates.• Managed diverse responsibilities, including phone handling, data entry, customer appointment bookings, and support in customer service and sales.

St. Petersburg

• Ensured secure handling of Personally Identifiable Information (PII) in compliance with current laws and regulations.• Streamlined internal/external meetings, managing scheduling, travel, and amenities.• Represented executives, upholding high professional standards.• Specialized in selling rooms and visa services, with expertise in Opera management software.

Anapa

• Strengthened partnerships with hotel affiliates, including collaboration with booking.com and local tour operators.• Led recruitment and training for hotel staff, ensuring a skilled and efficient team.• Focused on guest retention strategies, fostering positive relations with repeat and new guests.• Conducted research for new business opportunities, managing invoicing and budgeting.

Anapa

• Orchestrated executive email management and appointments.• Efficiently handled inquiries, showcasing strong communication skills.• Validated monthly payment sheets, with a focus on agent commissions.• Distinguished hotel ambassador at hospitality exhibitions.• Executed successful customer events, fostering engagement.• Played a key role in recruitment and ensured front desk efficiency.• Demonstrated prompt and accurate booking administration.

Noyabrsk

• Managed phone inquiries and provided customer service support.• Handled booking and accounting responsibilities efficiently.

Anapa

• Interacted with guests.• Accounting and administrative tasks.• Prepared documents and presentation materials, ensuring accurate and timely distribution.• Planned, organized, and scheduled diverse workloads and hotel events.

Cybersäkerhet

Yh-Utbildning, Ledning Och Samordning Av Informations- Och Cybersäkerhet

UTBILDNINGEN GER KUNSKAP I: - Ramverk som ISO/ICE 27000-serien, NIST SP 800-serien - CIS Controls, NCSC Cyber Assessment Framework.

Master'S Degree, Public Relations, Advertising, And Applied Communication

Linguistics

Education record

Education record