Olympe Ouradou

Olympe Ouradou Email and Phone Number

Technical Support at Beanstream, a Digital River Company @ Beanstream, a Digital River Company
victoria, british columbia, canada
Olympe Ouradou's Location
Victoria, British Columbia, Canada, Canada
Olympe Ouradou's Contact Details

Olympe Ouradou work email

Olympe Ouradou personal email

n/a
About Olympe Ouradou

I'm a Technical Support representative with experience in doing Quality Analysis as well as Shift lead for a team of 6-8 people. I have worked for several customer service and tech related jobs with Beanstream, a Digital River Company, Money Mart, and Zycomp Systems Limited. I have also presented technical demonstrations to clients for sales pitches. Achieved department quarterly goal for QA quality and call volume with Money Mart through my team of representatives. Coached my team to work towards accomplishing their goals and improving themselves as well as seeing team members achieve promotions through my guidance.I strongly lean towards a positive and encouraging environment leads to hard work and accomplishing one's goals. Collaboration of team members is key in problem solving and success of a project. I strive to always bring constructive criticism with the purpose of building up one's self and colleagues.

Olympe Ouradou's Current Company Details
Beanstream, a Digital River Company

Beanstream, A Digital River Company

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Technical Support at Beanstream, a Digital River Company
victoria, british columbia, canada
Website:
beanstream.com
Employees:
15
Olympe Ouradou Work Experience Details
  • Beanstream, A Digital River Company
    Technical Support
    Beanstream, A Digital River Company Jan 2015 - Present
    Tech SupportEmail and phone support in French and EnglishLaunching of accounts for payment processing
  • Zycomp Systems
    Bilingual Technical And Customer Support
    Zycomp Systems Sep 2014 - Jan 2015
    Translating Documents and Program from English to FrenchPitched system operation to clients during sales demoDocument Program Bugs with new version of releases
  • National Money Mart
    Bilingual Shiftlead And Qa
    National Money Mart Jul 2013 - Sep 2014
    Taking escalation phone calls in both French and English140-169 interactions a day
  • Mixer Food Mart
    Manager
    Mixer Food Mart Oct 2011 - Jun 2014
    Opening/closing, Cash, filing receipts, stock, inventory, lotto and tobacco salesHelping a starting business operate and implement procedures for day to day operationsDealing with delivery companies and payment of stock
  • University Of Victoria
    Student Ambassador
    University Of Victoria Jul 2011 - Sep 2011
    Planning/executing the New Student Welcome, Volunteer Training, International Student Welcome, Graduate Student Welcome through team and individual tasksUse of Ms office (word and spreadsheet documents) during this processTaking verbal and written instructions and implementing them successfullyLeading groups of volunteers to execute eventsFlexible schedule, worked 4 hour shifts as well as 12 hours shifts in order to properly and productively accomplish tasks

Olympe Ouradou Skills

Customer Service Team Management Time Management Organizational Initiatives

Olympe Ouradou Education Details

Frequently Asked Questions about Olympe Ouradou

What company does Olympe Ouradou work for?

Olympe Ouradou works for Beanstream, A Digital River Company

What is Olympe Ouradou's role at the current company?

Olympe Ouradou's current role is Technical Support at Beanstream, a Digital River Company.

What is Olympe Ouradou's email address?

Olympe Ouradou's email address is oo****@****eam.com

What is Olympe Ouradou's direct phone number?

Olympe Ouradou's direct phone number is +177835*****

What schools did Olympe Ouradou attend?

Olympe Ouradou attended University Of Victoria.

What are some of Olympe Ouradou's interests?

Olympe Ouradou has interest in Civil Rights And Social Action, Politics, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Olympe Ouradou known for?

Olympe Ouradou has skills like Customer Service, Team Management, Time Management, Organizational Initiatives.

Who are Olympe Ouradou's colleagues?

Olympe Ouradou's colleagues are Simon Lowe, Sylvia Murphy, Lingling Jiang, Chris Hursey, Human Resources.

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