Olyvia Dean work email
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With a solid background in business operations, I specialize in leveraging strategic insights to identify investment opportunities, providing scaling efficiencies to help companies grow rapidly. I strive to be a well-rounded investor, providing founders with connections and mentorship in addition to funds, ensuring their growth and success. Let's connect and collaborate on creating a more inclusive and thriving business landscape.I'm a dedicated professional with a passion for driving positive change through equitable access to business funding and personal financial literacy. My career journey and personal experiences have led me to actively work towards achieving racial wealth equity by identifying and supporting underrepresented entrepreneurs.
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Venture PartnerGoingvc PartnersYpsilanti, Mi, Us
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Head Of Business Operations, Office Of The CioThomson Reuters Jan 2022 - Oct 2024Toronto, On, CaIdentify gaps and lead the design, strategy, and implementation of CIO engagement, tools, processes, and trainings to advance business and customer outcomes of key deliverablesLiaise, communicate, and gain alignment with senior leaders across CIO/O&T to ensure effective collaboration on Change Program and BAU prioritiesProvide strategic support and thought leadership for unique needs to the CIO team (offsites, team culture, performance and talent management decision making frameworks, compliance trainings, etc.) -
Head Of Business Operations - Digital, Employee & Partners TechnologyThomson Reuters Dec 2018 - Jan 2022Toronto, On, CaManage team of experienced program managers and oversee monthly reporting on wins, misses, budget tracking, and delivery metrics.Partner with fellow members of CTO Leadership Team to develop organization strategy, drive department goals, and streamline internal processes.Developed improved onboarding processes for acquisition employees and oversaw successful migration of 9 acquired company technology to Thomson Reuters enterprise stack.Prepare communications and town halls for employees.Develop professional development pathways to upskill employees
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Scrum MasterThomson Reuters Jul 2017 - Dec 2018Toronto, On, CaFacilitated scrum ceremonies for cross-departmental team of 16.Partnered with other Scrum Masters and Agile Coaches to advocate for Agile adoption across Tax and Accounting business unit.Presented team progress and future goals to senior management, including members of C-suite.Provided guidance and insight to business and development teams looking to transition from Waterfall to Agile.Established standard onboarding and Agile training to efficiently ramp-up and energize new team members
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Sr Business Systems AnalystThomson Reuters Feb 2016 - Jul 2017Toronto, On, CaOversaw project to onboard over 100,000 individual customer accounts to comply with IRS standardsManaged new and maintenance software development projects Onvio and CS Professional Suite.Performed quality assurance testing and documentation for production software.Collaborated with User Experience Designers on prototypes for new software functionality.Facilitated user testing to gather customer feedback on software enhancements.
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Business AnalystThomson Reuters Nov 2013 - Feb 2016Toronto, On, CaManaged 5 projects to substantially enhance and update back-office systems to allow for increased flexibility and customer satisfaction.Gathered requirements from business stakeholders and coordinating User Acceptance Testing.Performed quality assurance testing and documented use cases for new features.
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Customer Service Representative, Level IiThomson Reuters Oct 2012 - Nov 2013Toronto, On, CaWebEx instructor for Web Services TutorialEvaluating intern calls for Quality AssuranceResponding to escalations from customersAdministration of Welcome Services ProgramDevelopment, maintenance, and improvement of department SharePoint sites
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Customer Service RepresentativeThomson Reuters Jun 2011 - Oct 2012Toronto, On, CaDepartment lead for Web ServicesGuiding clients who are transitioning to cloud computing through web-based tutorialsImplementing new policies for internal processes related to Web ServicesProviding guidance to fellow representatives as Call FacilitatorSoliciting new Web Services clients for feedback on how to improve training and implementation strategiesCollaborating with other departments to improve Web Services client retention
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Customer Service InternThomson Reuters Mar 2011 - Jun 2011Toronto, On, CaAssisting clients with questions or problems with software licensesAssisting Spanish-speaking firms with license renewals and/or concernsHelped customers renew their Thomson Reuters products by discussing renewal options. Performed Service Reception by routing customers throughout the company, leaving electronic messages and directing inbound faxesAssisted customers with resolution of account issues and other concerns.Updated internal client information databases
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Catalyst ApprenticeBackstage Capital Jul 2023 - Apr 2024Los Angeles, California, UsStudying foundations of venture capital and other options for early stage fundingReviewing deal flow and making recommendations to Backstage Capital GPs on pre-seed and seed round investment opportunities -
Service StaffUniversity Of Michigan Feb 2009 - Feb 2011Ann Arbor, Michigan, UsDeveloped customer service skills by serving guests at catered events Independently organized buffet service for events of up to 75 guests -
Media Assistant/ReceptionistUniversity Of Michigan Oct 2009 - Dec 2009Ann Arbor, Michigan, UsAssisted faculty and students in reserving audio/visual equipment using web-based checkout program Tested equipment and demonstrated use of equipment to faculty and students
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Research StudentUniversity Of Michigan Oct 2004 - Mar 2005Ann Arbor, Michigan, UsSynthesized simple proteins Performed metal-protein linkages to assess hydrogen storage capability
Olyvia Dean Skills
Olyvia Dean Education Details
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University Of Michigan-- College Of EngineeringSpanish Minor
Frequently Asked Questions about Olyvia Dean
What company does Olyvia Dean work for?
Olyvia Dean works for Goingvc Partners
What is Olyvia Dean's role at the current company?
Olyvia Dean's current role is Venture Partner.
What is Olyvia Dean's email address?
Olyvia Dean's email address is od****@****ich.edu
What is Olyvia Dean's direct phone number?
Olyvia Dean's direct phone number is (734)-764*****
What schools did Olyvia Dean attend?
Olyvia Dean attended University Of Michigan-- College Of Engineering.
What skills is Olyvia Dean known for?
Olyvia Dean has skills like Microsoft Office, Customer Service, Project Management, Microsoft Excel, Powerpoint, Sql, Team Leadership, Public Speaking, Business Analysis, Sharepoint, Research, Macro.
Who are Olyvia Dean's colleagues?
Olyvia Dean's colleagues are Rex X., Arun Guha, Jordy Sigcha, Ruchika Narula, Vasileios Papadopoulos, Katherine Egan, Ion Kapagiannidis.
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