• Administration of Microsoft Office 365 admin console, Sophos central console.• Diagnosing and resolving hardware, software, networking, and system issues when they arise for both iOS & Windows.• Provide orientation and training to end-users for all modified and new systems.• Creating and maintaining documentation as it relates to system configuration, troubleshooting, processes, and service records.• Maintaining inventories of hardware and software.• Assist with security access controls including staff onboarding and off-boarding.• Maintaining the integrity and security of systems.• (Security Remediation process) vs (vulnerability assessment and patch management).• Provide advanced support on major incidents, perform root cause analysis.• Responsible to purchase hardware and software coordinates for installation.• Develops and monitors policies and standards for allocation related to the use of computing resources.• Interact with vendors and third-party service providers.• Ensuring data is stored securely and backed up regularly.• Managing the Technical Division of the company.Website and Web server management• Administration of company's websites using Go-Daddy and InMotion web-hosting services.• Work with team to develop improvements in site functionality and resulting user satisfaction• Works with executive management to recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.• Develop ways to improve functionality, user-friendliness, and page load speed.• Works with the web developers and update to ensure a unified website experience.