• Achieved in top ten sales nationally for both Fido and Wind Mobile• Supervised staff and provided coaching with excellent managerial skills• Hired, trained and staffing for all of Calgary locations including dealers• Maximizing company sales growth and profitability by coordinating and monitoring the workflow of all store associates• Promote and drive sales through effective scheduling, associate training and development, customer service, inventory control and the management of design displays• Promote a strong sense of team work by working together effectively, respectfully and efficiently with all associates• Provided exceptional customer service resulting in a consistent customer base, including resolving problems quickly and efficiently to ensure customer satisfaction.• Excellent communication and interpersonal skills• Excellent customer service focus with selling skills• Highly motivated with a strong work ethic• Critical thinking and problem solving skills• Eager to contribute to the growth of a progressive organization• Reputation for precocious, reliability, easy-going, hard working, able to adapt to new concepts and systems, able to work under pressure, initiative and a team player• A high level of tolerance while interacting with the public• Mature and positive with a professional attitude• Able to understand Mandarin and speak fluently in English and Cantonese• Adept at multi-tasking, detail-oriented, highly organized and creative• Trained by the Red Cross and certified as a First Aid Rescuer