- Provided advice on employee and labor relations issues, interpretation and application of union agreements, employment laws, human rights, and government legislation. - Conducted workplace investigations regarding grievances, employee complaints, and incidents/accidents.- Managed workplace injury process by conducting and reporting Accident/Near Miss investigations completing WSIB paperwork (Form 7s), coordinating return-to-work meetings, and providing guidance to management and employees regarding disability management and accommodation. - Executed high volume case management and responded to requests and inquiries. - Completed change of status forms, templates, and letters for employee lifecycle events, including internal movement, promotions, transfers, STD/LTD leaves, terminations and acting assignments.- Supported the recruitment consultants in creating requisitions for roles, entering new employee information in the HR system, and other recruitment activities.- Tracked recruitment updates via the Ultipro ATS and provided updates on posted roles to hiring managers.- Managed pre-employment processes, verified driving abstract, skilled trades certifications and safety tickets to ensure new hires meet employment conditions.- Coordinated drug and alcohol tests with 3rd party vendors like Sure Hire, HireRight and Driver Check.- Managed HR processes such as position management, including position edits, organizational unit changes, job reclassification and cost center changes.- Processed employee exit management, administered exit surveys and assisted in backfilling the roles to ensure a smooth transition of duties. - Provided support and worked collaboratively with other teams, including Health Services, Payroll, Global Mobility, Compensation, Benefits and HR Business Partners.

Strategy- Established HR KPIs that supported the accomplishment of the company's strategic goals.- Developed and administered programs, procedures and guidelines to help align the workforce with the strategic goals of the company. - With the CEO, planned the company's Corporate Social Responsibility.- Identified and monitored the organization's culture so it supported the attainment of the company's goals and promoted employee satisfaction.- Defined the structure of the organization.Communication- Participated in executive, management and company staff meetings- Managed employee communication through avenues such as staff meeting, employee satisfaction surveys etc. - Created and implemented policies for the company.- Reviewed and updated current employee handbook.Recruitment, Selection and Training- Established and managed recruitment procedures necessary to recruit and hire talented employees. - Coordinated training programs.- Established an in-house employee training system that addressed company training needs. Employee Relations- Conducted periodic surveys to measure employee satisfaction and employee engagement.- Conducted investigations on employee complaints.- Reviewed, guided and approved management recommendations for employee bonuses, promotions, terminations etc.Performance Management - Monitored implementation of a performance improvement process with non-performing employees.- Established company salary structure, pay policies and oversaw the variable pay system.- Established best practices in compensation and benefits.Government Relations- Ensured company compliance with all existing governmental regulations, taxes, labor laws etc- Ensured minimal company exposure to litigation.Administrative- Oversaw procurement and management of office supplies.- Vendor management.- Petty cash management.- All other duties as required for the maintenance of the office. - All other jobs as directed by the Managing Director.

- Managed the Human Resource Information System (HRIS); registered new hires and recorded changes in employee status on Oracle HR.- Managed leave administration and employee attendance system on "People 365 by SETS" HR software while generating daily reports for the payroll.- Managed and implemented the phases of Annual Performance Appraisal and the Probationary Staff Evaluation according to the company standards.- Ensured employee record files are kept updated, organized and securely confidential.- Managed recruitment cycle from requisition to selection.- Conducted pre-employment checks, induction and ensured proper on boarding of new staff, registered them on HMO medical insurance and other welfare schemes.- Managed Employee Benefits Scheme- Updated recruitment database, drafted/renewed employment contracts, warning letters and reports.- Collaborated with departmental heads on Manpower planning and Skills Gap analysis to determine staffing and training/development needs.- Prepared and Monitored training schedule for new staff, maintained training records and generated reports on training feedback.- Supported knowledge management and succession planning strategies.- Provided consultancy to employees (compensation and benefits, leaves, policies, working hours etc.).- Provided counselling to employees (opportunities, training, grievances, transfers etc.)- Liaised with Accounts department for early remittance of statutory deductions.- Prepared Employee Action Forms (EAF) for updating accounts department on payroll additions and all other charges such as overtime, salary amendments, transfers, new joiners, leavers etc.- Prepared HR budget and liaised with external contractors for procurement services.- Implemented other HR plans/policies in liaison with branch offices.- Conducted checks on store, vehicle management and other internal systems.- Maintained approved systems of accountability throughout the administration.

- Maintained employee records, ensuring employee changes are recorded and updated accurately.- Maintained an organized and updated filing system for both personnel files and subject files. - Prepared materials for orientation programs and conduct reference checks for new hires.- Responsible for following up on implementation schedules and due dates.- Assisted in the logistical planning for Training and Development programs and other events.- Developed job descriptions and job adverts while scheduling appointments for interviews.- Supported department with the collection, analysis and reporting of HR data, as required.- Assisted with staff consultation.- Assisted with Payroll queries.- Assisted with general enquiries promptly.- Performed all other duties as directed by the Project Manager.

- Maintained a database of personnel files, procurement contracts and other service agreements.- Assisted in organizing Trainings, Capacity Building programs and Conferences as well as other events.- Drafted contract agreements between the organization and other parties.- Assisted in examining all EOIs sent in and culled out any that did not meet standard. Also replied those that passed requisite standard.- Took minutes of all departmental meetings and ensured it was sent to everyone involved.- Administered welfare benefits due to NYSC members.- Ensured contractor’s documents for registration complied with statutory requirements.- Managed external and internal correspondence as it concerned the department.- Issued out contract certificates, while responding to contract/procurement related inquiries.- Kept proper office records.- Performed all other duties as assigned by the Head of Department.