Efficiently handle phone inquiries and in-person ticket sales for various events, including football, volleyball, basketball, and cultural events. Resolving customer ticketing issues online and in person, ensuring a smooth and satisfying experience for customers, and record inventory for tickets.

As part of the Global Brigades @ Marshall Program, I engage in service learning experiences, offering business consulting to empower microenterprises in underserved regions like Panama and Ghana.

4th-grade French Language teacher. Collaborated with 2 peers to develop creative teaching strategies and PowerPoint presentations for 14 students. Demonstrated adaptability in responding to unforeseen events and meeting diverse student needs, resulting in improved overall academic performance.

Performed data entry for accounts in Microsoft Excel, completed training modules, acquiring knowledge in fundamental finance tasks. Actively participated in team meetings focused on streamlining internal accounting processes.

During my time shadowing the founder at the herbal spirits startup, my tasks included:- implementing a streamlined task-tracking system in Excel, which improved team coordination and significantly reduced barcode labelling errors in the bottle packaging process.- training a team of 5 colleagues in basic Excel data entry for bottling- contributing to the design of product packaging using Adobe Illustrator and selecting images for advertisements- scheduling meetings and optimising executive calendars for efficiency