Muhammad Omair Akram Email & Phone Number

Dedicated and highly organized Executive Assistant with a proven track record of providing comprehensive administrative support to senior executives. Adept at managing complex calendars, coordinating travel arrangements, and facilitating seamless communication within and outside the organization. Possess strong interpersonal and communication skills, ensuring effective collaboration with internal and external stakeholders. Proactive problem solver with the ability to handle confidential information discreetly. Proficient in office management and technology tools to enhance efficiency. Committed to maintaining a high level of professionalism and contributing to the overall success of the executive team.► I have earned a reputation as a professional who is adept at achieving targets within assigned timelines whilst ensuring compliance with pre-established standards, regulations, and budget limitations.► Over the years, I built, developed, and led business development initiatives in coordination with cross-functional teams. I have been responsible for driving company-wide operational excellence targets throughout my career by analyzing existing procedures, identifying underperforming workflows, and implementing efficient operational frameworks. ► I have a strong history of contributing towards boosting organizational profits by identifying potential leads and converting them into regular paying customers. ► My professional background lies in maximizing the company's customer base and transforming clients' experience by developing and implementing strategic plans. I am known for team building, conflict resolution, strategic leadership and effectively working with diverse groups to complete all assigned tasks.Key Highlights:► Drove operational efficiency and business productivity targets by coordinating with clients, identifying requirements, and implementing process improvement initiatives. ►Build a long-term relationship with existing and new customers by maintaining high standards in the services offered. ►Improved the company image by surpassing customer needs and went above and beyond to ensure the quality of service.► Acknowledged for developing a loyalty program which aided the organization to achieve 60% more sales and footprint in their stores as well as converted potential leads into regular paying customers.Clients, colleagues, and management enjoy working with me because I can point them to the best services, resources, and products per their needs and requirements.

Listed skills include Data Analysis, Customer Insight, Commercial Awareness, Creativity Skills, and 1 others.

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  Anglia Ruskin University

  Bachelor Of Arts (Hons) In Business Management