Omair Amir Email & Phone Number

Toronto, Canada Area

- Developed a high performing Mortgage Sales Force. - Introduced systems and technologies to streamline compliance and productivity. - Developed key partnerships with third parties including top real estate brokerages, financial planners, lawyers, and appraisers. - Recruited key talent that align with the core values of 6ix Mortgage group. - Maintained excellent relationship with Canadian mortgage lenders, including banks, credit unions, trust companies and private institutional lenders. - Launched award winning marketing/advertising campaigns for 6ix Mortgage Group- Exceeded revenue expectations and reached Top 1% of Mortgage Alliance. - Provide ongoing coaching and business development for new mortgage agents. At 6ix mortgage Group We help our clients achieve their present and future financial goals through constant and consistent innovation, industry leading technology and a fanatical attention to detail. This commitment to excellence allows us to provide custom tailored solutions and world class service to the people who we consider most important... Our clients

Toronto, Canada Area

• Develop mortgage business based upon current or prospective clients needs, objectives and service requirements.• Develop and maintain productive business relations with external parties in the home industry including realtors and builders.• Generate cross-referrals between branch partners, such as Financial Advisors and Wealth Managers. • Exceeded Sales targets on an annual bases. • CIBC Top performer Achiever in 2014• Exceeded Sales target by 194% in 2014• Earned the performance leadership award for 2013 & 2014• Ranked amongst the top 5% of CIBC's mobile mortgage force.

Toronto, Ontario

• Senior relationship manager for Toronto East Branch on Kingston & Lawrence. • Lender with unilateral lending limits for personal and commercial customers. • Provided mortgage and loans underwriting to GTA district branches. • Decision complex credit applications, using thorough risk mitigation and present anything over limit to central credit department.• Constantly building new business through outbound calling and customer referrals. • Earned Numerous top performance awards for GTA Central district.• Exceeded all targets set out in sales and customer service• Consistently providing customers with solutions, keeping their best interest in mind while also growing the bank's share of wallet. • Generated strong cross-referrals between BMO Wealth partners, such as Nesbitt Burns.

Toronto, Canada Area

• Worked as a Direct Banking Manager for the Lending & Investment department of Bank of Montreal. Daily activities included: • Process credit applications and provide exceptional adjudication, keeping both the customer and the bank in mind. • Decision complex credit requests and provide thorough mitigation, keeping the bank exposure to risk at bare minimum. • Exceed customer expectations and use every opportunity to build lasting customer relationships by proactively identifying customer needs and putting forward solutions. • Consistently provide exceptional customer service by responding to customer requests and manage transactional banking needs promptly, courteously, knowledgeably and professionally during inbound customer conversations. • Earned numerous Bravo's for exceptional customer service and exceeding sale targets. • Received Bravo recognition for being a top performer for second quarter of 2008 and first quarter of 2009 for exceeding sales targets and having a NPS of 80.

Toronto, Canada Area

•Played a critical role in delivering a great customer experience for customers•Extensive experience with different investment products such as GIC and RRSP, RRIF products and TFSA.•Built relationships with customers through listening, problem solving and recommending products, solutions and services. •Proactively identified sales opportunities, including cross-selling opportunities to other groups within Bank Of Montreal.

Pickering, Ontario

• Working in a dynamic, high volume environment, handled a wide range of inbound queries regarding account balances, lost & stolen credit cards, interest rate calculations, products and services.• Proactively reviewed customer accounts for signs of fraudulent activity and coordinated with corporate security for further investigation and action.• Successfully achieved retention targets by emphasizing the benefits of Capital One credit cards.