Omais Khan Email and Phone Number
Certified System Engineer with strong leadership qualities and excellent interpersonal skills. Holds a Diploma in Information Technology and extensive experience in change management, system design, and technical documentation. Having a position in IT/Computers - Hardware & Networking department in Singapore.I am particularly valued for my analytical and critical thinking skills, as well as my strength in communicating effectively with people at all levels of the organization. My goal is to work in an esteemed organisation that offers professional growth, focuses on excellence and also to gain experience while working with best talents. I am a team player who is results-driven, highly motivated and willing to learn new skills.
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Information Technology AnalystTata Consultancy Services Jun 2024 - PresentSingapore -
Desktop SupportInfosys Mar 2022 - Mar 2024Singapore31 March 2024 -
System EngineerInfosys Mar 2019 - Mar 2024Singapore -
Associate EngineerInfosys Pvt. Limited Jun 2019 - Dec 2023Support corporate service desk operations to meet the service level agreements(SLA).Provide L1 customersupport and assistance, prioritising incidents based on service impact level.Provide basic troubleshooting, escalate accordingly to next tiersupport when required.Assign customer to respective service resolveteam.Provide technical support on corporate phone line and corporate fibre broadbandservices.Assists with software and operating system upgrades and track system licensing.Provides technical support (help desk) to users by troubleshooting problems related to network or platform performance.Documents procedures and troubleshooting procedures related to systems/networks software and hardware.Implements changes to infrastructure with the goal of enhancing performance.Delivering infrastructure services for local banks.Build & configure a serverConfigure and administer a network operating systemInstall and configure network protocolsProvide network administration
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System EngineerInfosys Pvt. Limited Mar 2019 - May 2023Deliver technical support operations to meet the service level agreements(SLA).Provide L1.5 end usersupport via ticketing system, emails, and walk-ins.Provide hardware troubleshooting, escalating accordingly to vendor support when required.Provide technical assistance that includes login issues, windows app issues, VPN, network printer, blue screen, BitLocker,Windows temp profiles, and disk space issues.Assist users in enrolling on authenticator apps, Intune Comp Portal, OneDrive.Perform OS imaging and deployment for onboarding, and sanitization of hardware for offboarding.Maintain inventory list of active devices.
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Fitness TrainerCalifornia Fitness Jan 2019 - Feb 2019Managing sales and marketing for gym brandingTraining clients whom signed up using my fitness knowledge
Omais Khan Education Details
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Kaplan Higher Education AcademyPass -
Information Technology
Frequently Asked Questions about Omais Khan
What company does Omais Khan work for?
Omais Khan works for Tata Consultancy Services
What is Omais Khan's role at the current company?
Omais Khan's current role is IT Analyst.
What schools did Omais Khan attend?
Omais Khan attended Kaplan Higher Education Academy, Kaplan Higher Education, Bedok Green Secondary School.
Who are Omais Khan's colleagues?
Omais Khan's colleagues are J R, Lavina Thakur, Avinash Katore, Arnab Ghosh, Amit Dubey, Reena Palanichamy, Venkata Sai Bhavya Vankadara.
Not the Omais Khan you were looking for?
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Omais Khan
Design & Product Development Specialist / Business Development/ Denim / Apparel & FashionKarāchi2hotmail.co.uk, soorty.com -
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Omais Khan
Pakistan -
Omais Ahmed Khan
Human Resources Professional | Talent Acquisition | Training & Development | Organizational Development | Hr Business PartnerKarāchi
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