Omar Malkawi, Pmp Email & Phone Number

Acton, Ma, Us

Understand/gather the functional requirements.Conduct Requirement Gathering/CRP/UAT sessions with client and onsite team.Work with the Client and the Onsite teams to configure the system and resolve the issues resulting post implementation.Provide subject matter expertise to Oracle Cloud system end-users; develop and maintain functional system configuration documentation and processes.Complete both hands-on configuration of the platform as well as management of outsourced support resources.Impact analysis and propose solutions for the different business requirement.Perform Unit / System Integration testing.Good understanding of all the SCM modules OM, Inventory, Procurement, Costing etc.

Atlanta, Georgia, Us

Responsible for day-to-day maintenance of the Oracle ERP/SCM platform, including roll-out and testing of updates and enhancementsProvide subject matter expertise to Oracle Cloud system end-users; develop and maintain functional system configuration documentation and processes.Complete both hands-on configuration of the platform as well as management of outsourced support resources.As a member of the Production Support team, ensure incidents, Oracle enhancement requests and Oracle Service Requests (SRs) are dealt with in a timely mannerUnderstanding of how Oracle Cloud system configurations enable the business processes, specifically for SCM modules (Inventory, Order Management, Manufacturing, Procurement)Plan and execute small to medium sized projects or tasks and make substantial contributions to determining feasibility of goals/objectives.Utilize tools such as My Oracle Support and Service Now ticketing systemBuild and maintain productive relationships across stakeholders

Houston, Texas, Us

Responsible for day-to-day maintenance of the Oracle ERP/SCM platform, including roll-out and testing of updates and enhancementsProvide subject matter expertise to Oracle Cloud system end-users; develop and maintain functional system configuration documentation and processes.Responsible for support of these applications using tools (i.e. myOracleSupport or project documentation) and research options to resolve issues.Complete both hands-on configuration of the platform as well as management of outsourced support resources.As a member of the Production Support team, ensure incidents, Oracle enhancement requests and Oracle Service Requests (SRs) are dealt with in a timely mannerUnderstanding of how Oracle Cloud system configurations enable the business processes, specifically for SCM modules (Inventory, Order Management, Manufacturing, Procurement)Serve internal customers with a high level of service by increasing the understanding of systems, engaging in month-end support activities and cross-functional supportPlan and execute small to medium sized projects or tasks and make substantial contributions to determining feasibility of goals/objectives.Provide reliable solutions to a variety of problems using sound problem solving techniques including the ability to find root cause and corrective action for given problems.Consistently demonstrates quality and effectiveness in work documentation and organization.Responsible for financial data analytics, including but not limited to routine and adhoc data analysis.Serve internal customers with a high level of service by proactively identifying systems improvements.Utilize tools such as My Oracle Support and Service Now ticketing systemBuilds and maintains productive relationships across stakeholders

Detroit, Mi, Us

Duties and Responsibilities:• Responsible for supporting and implementing automated processes • Administrating, developing, and configuring various enterprise systems o Jagger Souring, Contract Manager, Supplier Manager. (Procurement Software)  Docusign implementation & integration o IVANTI ISM (Ticketing System) o OpenText Enterprise Content Management (Document Management) o Microsoft SharePoint Online o Oracle Fusion (HCM & SCM) o Cityworks (GIS-centric system for public asset management)• Partner with end users, to understand their business functions and processes, as well as define, develop, configure, and test software solutions meeting, the needs of respective functional areas.• Provide support level 2, and lead the expansion of automated processes in workflow/forms-based products, to scale business operations, improve existing practices, and address new business requirements.• Investigate, replicate, diagnose and resolve complex technical issues.• Systems development and change control management, along with a strong understanding of software development life cycle and deployment standards.

Troy, Mi, Us

Duties and Responsibilities:• Managing major software/mobile development and ERP projects and their tasks• Primary point of contact between development team, client, and management for all phases of planning, design, testing, and implementation• Using MS SQL to perform QA tests on client data and structure• Technical “bridge” between developers and client for seamless project flow and execution• Design and document proposals, statements of work, and formal task lists and strategies to accomplish the technical solutions requested by the client• Using Visio, draw.io, and other similar flowchart programs, • Responsible for development and documentation of user stories, use cases, features, and requirements • Reported on common sources of technical issues or questions and make recommendations to product team• Performed User Acceptance Testing for product deliverables

Duties and Responsibilities: • Worked on Defining configuration specifications and business analysis requirements• Responsible for development and documentation of user stories, use cases, features, and requirements • Performed quality assurance on projects and applications using several testing and quality tools• Define reporting and alerting requirements• Design, document and maintain system processes• Communicate key insights and findings to product team• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Master Of Engineering - Meng, Systems Engineering

Bachelor'S Degree, Computer And Information Systems